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Extended Stay America Select Suites - Louisville - South
- Hotels
- Fairdale, KY
About this business
Location details
6310 Commerce Park Ct, Fairdale, KY, 40118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Nothing makes us happier than to see that you enjoyed a wonderful time at our clean and spacious suites, Emma! Thank you so much for allowing us to host you and we hope to see you again soon!
It's getting remodeled...... It's a non smoking hotel, but lot's of people staying here are smoking whenever the chance arrives including the elevator. It's a clean location, plenty of parking. Budget friendly and staff is friendly and helpful.
Business response:
Thank you for feedback, Robert. We are terribly sorry to hear about the encounters you had with the other guests. We know the impact offensive odors can have during your time and apologize for any inconvenience that this caused. We will make sure that we address the matter with our housekeeping team for further action and resolve. We wish you all the best in your future travels.
Meh. Desk person we encountered was most friendly, courteous, couldn't ask for better. Property was clean, although showing signs of wear, although there were signs indicating ongoing renovation. Vinyl laminate flooring everywhere was a big downcheck. Elevator needs some quality TLC. Toilet did not flush properly; needs new flush valve. Pillows excessively flat, air mattress would have been better than the bed. Lack of a coffee machine anywhere, including vending area, was a really big bummer.
Business response:
Thank you for sharing your experience. I'm so sorry for all of the hiccups, delays, and issues you had during this stay. This isn't typical and we just hate that we've disappointed you.
Business response:
We're so glad you had a great stay with us. Thank you for letting us know.
Business response:
Thank you for taking the time to review your stay. We are thrilled to see that you enjoyed our accommodations! We hope to see you again soon the next time your travels bring you to the area!
The staff was excellent, the front desk genuinely made you feel welcome. I witnessed the front staff going over and beyond to provide excellent customer service. The rooms were spotless and odorless! My room had one 12” crack in the ceiling over the air conditioner, otherwise I was satisfied with the price and my stay at this property.
Business response:
Wow! We are ecstatic to see that you enjoyed such a wonderful experience with us, Louisville! Our friendly and helpful staff will be overjoyed to learn that you were so pleased with their service! We can't wait to welcome you back the next time your travels bring you to the area
Business response:
Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
Business response:
We are so happy to know that you enjoyed your time at our hotel, Tiffanie! We hope to see you again the next time you are in the area!
Business response:
We are so happy to see that we left such a great impression on you, Michael! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Frequently asked questions about Extended Stay America Select Suites - Louisville - South
How is Extended Stay America Select Suites - Louisville - South rated?
Extended Stay America Select Suites - Louisville - South has a 3.3 star rating with 1,353 reviews.
When is Extended Stay America Select Suites - Louisville - South open?
Extended Stay America Select Suites - Louisville - South is open now. It will close tomorrow at 12:00 a.m.