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Extended Stay America Select Suites - Louisville - South
- Hotels
- Fairdale, KY
About this business
Welcome to Extended Stay America Select - Louisville - South! We are the perfect location for business travelers, students, tourists and those relocating to the Louisville, KY area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Louisville Zoo, the Louisville Slugger Museum and Factory, Falls of the Ohio State Park and Churchill Downs. When you stay at an Extended Stay America hotel, you’ll enjoy just the ri... read more
Location details
6310 Commerce Park Ct, Fairdale, KY, 40118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
SMELL TO ROOM...SAID IT'S A NON SMOKING HOTEL BUT DEFINITELY SMELLED SMOKE IN THE ROOM.
Business response:
Thank you for your comments. It is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this and will use your feedback to help us improve. We appreciate that you let us know how we're coming across.
Fine hotel for long term stay
Business response:
Thanks for the amazing rating! We are absolutely delighted that you enjoyed a great stay with us. #MadeOurDay
Didn’t come with any shampoo or soap which is fine. The hotel room was super clean and nice and all the staff we encountered were very nice and professional.
Business response:
Thank you for the great review! We're so glad you enjoyed our clean rooms and friendly staff. we are so sorry to hear that the amenities did not match your expectations. As a value-focused hotel that specializes in extended stay, WoodSpring Suites offers amenities chosen by extended stay guests which allows us to provide the best value possible so that they customize their stay just the way they would like and pay for only the amenities they want to use (like cookware, more frequent housekeeping, etc.). We hope you come back... read more
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Great! Very much enjoyed our stay while in town for work!
Business response:
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we very much appreciate the recommendation. Thank you!
This hotel felt more like an apartment than it did a hotel. The bed was very much not comfortable spring and you can feel the metal edges, also the pillows we're very much undesirable
Business response:
I'm so sorry our hotel did not meet your expectations. We do specialize in extended stays. We are sorry to hear that our beds did not meet your expectations and we apologize for the inconvenience this caused you. We wish you well in all your future travels.
The hotel was clean and the staff was friendly. I thought it was quite pricey for what it was. No amenities, no breakfast (not even coffee), no tiny bottles of shampoo, and not even an ice machine. The people that were constantly hanging out outside made me nervous, there seem to be people that live there? Also, it is a pet friendly hotel, which I am OK with, but the people next to me must have left their dog alone.....it barked for over 2 hours during the night. Overall I would not stay here again only because it cost me th... read more
Business response:
Thank you for your feedback. I'm sorry to hear that our rates were not quite to your liking and you may not have been expecting our limited amenities. I hope you’ll think of us if you ever want a simple, affordable stay.
Hidden charges The hotel its self is clean and comfortable but the general manager was very rude, the hotel it self does not say if you use the telephone even if its local call you will be charged even for the free wifi internet connection. You also get charge for changing your linens out. They do not tell you this nor did we expect that to be additional charges of these services. Be careful of hidden charges.
Business response:
Thank you for this feedback. I'm shocked to know this was your impression of our pricing and services as this is not at all typical of our hotel. We work hard to provide a great place at a great price and strive to be completely transparent with our charges and policies. I'm sorry we disappointed you and wish your stay with us had been more pleasantly memorable.
Frequently asked questions about Extended Stay America Select Suites - Louisville - South
How is Extended Stay America Select Suites - Louisville - South rated?
Extended Stay America Select Suites - Louisville - South has a 4.3 star rating with 807 reviews.
When is Extended Stay America Select Suites - Louisville - South open?
Extended Stay America Select Suites - Louisville - South is open now. It will close tomorrow at 12:00 a.m.