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Extended Stay America Select Suites - Louisville - South
- Hotels
- Fairdale, KY
About this business
Welcome to Extended Stay America Select - Louisville - South! We are the perfect location for business travelers, students, tourists and those relocating to the Louisville, KY area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Louisville Zoo, the Louisville Slugger Museum and Factory, Falls of the Ohio State Park and Churchill Downs. When you stay at an Extended Stay America hotel, you’ll enjoy just the ri... read more
Location details
6310 Commerce Park Ct, Fairdale, KY, 40118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us. We're glad it was a good stay.
Well the key cards needed to be reprogramed a couple if times during the stay. The beds could be a little more comfortable. Over all clean and staff was friendly and helpful
Business response:
Thank you for staying with us and for your thoughtful comments. We really appreciate your insights and we're glad you had an overall positive stay with us.
Would Not Stay Again The service/front desk staff member was awful. She stood outside chatting knowing there were guests waiting at her desk to be helped. Very rude as well.
Business response:
There is no excuse for poor customer service and I am shocked that you had that experience with any of our staff. Thank you for letting us know how we came across to you, so we can be sure that our usual warm, welcoming, and friendly service shines through.
Business response:
Thank you for this wonderful rating! We appreciate it a lot.
Need to have computer w/ printer availability for those who use hotels as part of business. I was disappointed by the noise level on second floor plus my room had a strange odor initially when I checked in that also existed in hallway. Unhappy that initially when reservation made I was told it was an "overbook" special rate that was more expensive than if I tried booking directly. I also had difficulty with WiFi as it kicked me out after 7 of the 9 nights I pre-paid. Smokers also hovered around both main entrance doors; I do... read more
Business response:
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests.
Business response:
We appreciate the terrific 5-star rating. We're so glad you had a great stay with us. Thank you! #WoodSpringGreatStay
Business response:
Thank you for the 4-star rating. We are glad you had a comfortable stay.
This is an extended stay facility. They have a fridge, microwave, and 2 burner stove and sink. There is no dishes, cookware, silverware, etc. I have never stayed in an extended stay hotel that did not provide those amenities. There was also no hand towel in the bathroom or not shampoo, conditioner, body wash, etc.
Business response:
I'm sorry to hear that you had a disappointing stay and were not aware of our amenity packages --- Guests pay only for the amenities they want to use (like daily cleaning, linen changes, cookware, a coffee pot, etc.). Not every guest desires the same amenities and by allowing guests to choose and only pay for the amenities they want, we are able to keep our rates affordable. I'm sorry you did not enjoy your stay with us.
Business response:
Thank you for the 5-star rating. We appreciate it.
Frequently asked questions about Extended Stay America Select Suites - Louisville - South
How is Extended Stay America Select Suites - Louisville - South rated?
Extended Stay America Select Suites - Louisville - South has a 4.3 star rating with 807 reviews.
When is Extended Stay America Select Suites - Louisville - South open?
Extended Stay America Select Suites - Louisville - South is open now. It will close tomorrow at 12:00 a.m.