This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Louisville - South
- Hotels
- Fairdale, KY
About this business
Welcome to Extended Stay America Select - Louisville - South! We are the perfect location for business travelers, students, tourists and those relocating to the Louisville, KY area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Louisville Zoo, the Louisville Slugger Museum and Factory, Falls of the Ohio State Park and Churchill Downs. When you stay at an Extended Stay America hotel, you’ll enjoy just the ri... read more
Location details
6310 Commerce Park Ct, Fairdale, KY, 40118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great! Very much enjoyed our stay while in town for work!
Business response:
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we very much appreciate the recommendation. Thank you!
This hotel felt more like an apartment than it did a hotel. The bed was very much not comfortable spring and you can feel the metal edges, also the pillows we're very much undesirable
Business response:
I'm so sorry our hotel did not meet your expectations. We do specialize in extended stays. We are sorry to hear that our beds did not meet your expectations and we apologize for the inconvenience this caused you. We wish you well in all your future travels.
The hotel was clean and the staff was friendly. I thought it was quite pricey for what it was. No amenities, no breakfast (not even coffee), no tiny bottles of shampoo, and not even an ice machine. The people that were constantly hanging out outside made me nervous, there seem to be people that live there? Also, it is a pet friendly hotel, which I am OK with, but the people next to me must have left their dog alone.....it barked for over 2 hours during the night. Overall I would not stay here again only because it cost me th... read more
Business response:
Thank you for your feedback. I'm sorry to hear that our rates were not quite to your liking and you may not have been expecting our limited amenities. I hope you’ll think of us if you ever want a simple, affordable stay.
Hidden charges The hotel its self is clean and comfortable but the general manager was very rude, the hotel it self does not say if you use the telephone even if its local call you will be charged even for the free wifi internet connection. You also get charge for changing your linens out. They do not tell you this nor did we expect that to be additional charges of these services. Be careful of hidden charges.
Business response:
Thank you for this feedback. I'm shocked to know this was your impression of our pricing and services as this is not at all typical of our hotel. We work hard to provide a great place at a great price and strive to be completely transparent with our charges and policies. I'm sorry we disappointed you and wish your stay with us had been more pleasantly memorable.
Business response:
We are so glad you were pleased with your stay. Thank you!
Front desk understaffed. Sign in entry way said "make yourself at Home", but no where to sit, no TV, no complimentary coffee, nothing to read, etc. Hard to feel at home.
Business response:
Thank you for this great insight which helps us know how we came across. I hope you were able to enjoy a comfortable stay after this challenging start.
Cheap but also shady We stayed here for one night as a transition before a move out of state. It’s clear this place is used as housing for a less than savory crowd...lots of people gathering outside for no reason. The room had a damp odor and linoleum floors in the hallway was an interesting touch. There’s no shampoo etc provided and the kitchenette has no utensils nor plates. It worked well enough for one night, comfortable bed, close to where we needed to be- but didn’t feel especially safe.
Business response:
We are so sorry we disappointed you. We work hard to make every guest's experience a great one and it truly is heartbreaking to know that we let you down.
Nice Stay My stay was ok. It had very small check in area. No pool or breakfast not snacks or water sitting out for guests. Room was clean and was very nice. The mattress on the bed was not the most comfortable to sleep on. Seemed like a cheap mattress. Other than that it was a good stay.
Business response:
Thank you for your thoughtful review. We are so glad you enjoyed your stay but sorry to hear that our beds were not comfortable for you. We're glad your overall experience was a positive one.
Frequently asked questions about Extended Stay America Select Suites - Louisville - South
How is Extended Stay America Select Suites - Louisville - South rated?
Extended Stay America Select Suites - Louisville - South has a 4.3 star rating with 834 reviews.
When is Extended Stay America Select Suites - Louisville - South open?
Extended Stay America Select Suites - Louisville - South is open now. It will close tomorrow at 12:00 a.m.