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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the good rating - we are glad your time with us was comfortable and pleasant!
Business response:
Thank you for this grand rating – we are so pleased to know you enjoyed your stay with us!
One Night First motel I ever stayed in that didn't offer bar soap for the bathroom. Luckily I had mine with me. No ice machine, but ice trays in the fridge freezer. Guess I should have read the reviews first and I would have known what to expect. Minimal service. The bed was comfortable and I slept well. It was okay for one night, but I would not have wanted an extended stay. I'm not paying to change my own sheets or sweep my room. Went west on the freeway to find food and it was a little round-about to get back to.
Business response:
Thank you for your thoughtful comments. We appreciate hearing from you. We're sorry you were not expecting our limited amenities and were disappointed because of this. We wish you the very best in your travels ahead.
The hotel smelled like cigarettes and the tub was dirty. Other than that, I enjoyed my stay
Business response:
Thank you for taking time to review our hotel. We are so sorry to hear that you encountered an odor and noticed some areas which needed cleaning. We appreciate that your overall experience was a positive one and we enjoyed having you here.
It was very unremarkable. It was clean, it appeared to be a newer facility, however nothing anout the motel or its location struck me as unique or memorable to the point of desiring to stay again unless it happened to be a chance encounter on a trip and tjemmm price was right. The staff (one girl) was very nice, friendly amd knowledgeable, but im sure could have used some help checking guests in, as ther e was 4 or 5 of is waiting during rush jour, and she was doing her best, but the wait to check in was al 4ittle longer tha... read more
Business response:
Thank you for your comments. I apologize for long check-in and other inconveniences you had during your stay with us. This was certainly not the impression we wanted to make.
Business response:
Thank you for staying with us! We appreciate this wonderful rating.
It took front desk about 8 minutes to arrive after calling on phone at 6pm up check in Elevator mat filthy sticky substance on floor by laundry Stairwells need cleaned. a bag of trash left in hall overnight. Overall, it was an ok stay. Clean those areas and it would look much better.
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed our accommodations but sorry to hear that you noticed some areas which needed some deeper cleaning. We appreciate that your overall experience was a positive one and we will work hard to continue that trend for your next visit too!
Business response:
Thank you for this good rating and for staying with us!
That it’s quite and clean and I can sleep without any problems
Business response:
We are so glad you've enjoyed a wonderful, clean, quiet, simple stay with us! Thank you.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 2.9 star rating with 795 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.