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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good price, decent stay for an overnight visit. Easy access to the hotel, easy check in, comfortable room with kitchenette and pricing was very reasonable. Good for a night's stay coming off the road.
Adequate Nothing special, but a great value of you are looking for no more than a place to stay for the night. While I didn't need weekly, monthly accommodations, I was surprised to find that the room had no dishes, no iron, no kitchen utensils, or any other long term necessity. We were never able to get the free Wi-Fi working. The set up required the check in name and the assigned room number. Apparently my name was misspelled during check-in because I never found a spelling that would unlock the service. I didn't really n... read more
Excellent budget place, long-term or stopover
Convenient and Inexpensive Overall the stay was fine. This is a no frills hotel so bring your own soap and shampoo or buy theirs. WiFi is an add on too. $3/day and you can have up to four devices. There is a weekly rate too but we were only there for two nights. No grab bars in shower and step into and out of tub seemed high so may be difficult if you're creaky. Bed was comfortable and towels seemed very absorbant. Room was clean and well maintained. Property was taken care of. We felt very safe there. Hotel is on the highwa... read more
the room was good just bed was uncomfortable!!!
Business response:
Thank you for sharing this feedback with us. We value all comments left by our guests so we can make necessary changes. We want our guests to have a positive experience when staying at Value Place. We are glad overall we could do that for you.
Value without rundown facility Budget friendly. Basic room with only the necessary amenities. Could use a pillow top matress and queen size beds instead of full. Overall nice and clean without spending a fortune.
smelly! just a roof over you head. 4th floor was incredibly smelly, weird stink for the whole week.
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Quite disappointing. This is probably one of the worst hotel experiences I've had. When I arrived the service counter was closed off and I had to call to get them to let me check in. Once checked in and allowed to go to the room, I was surprised to find the room completely unprepared for occupancy. There was a big trash bag as I walked in, the stove top burners were dirty and dismantled, the bed was moved to the center of the room, the furniture was laying on the bed, etc. I then went back downstairs to let the service reps ... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 2.9 star rating with 763 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.