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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
nice staff it was noce
Business response:
We are glad to hear you encountered our friendly staff during your stay. We hope to see you again soon.
Good They were very helpful and they were very welcoming environment very clean
Business response:
We strive to provide our guests with a clean and comfortable environment. We are glad we did this for you. We hope we will consider staying with us the next time you're in Lubbock.
Keep going I stayed at this hotel/halfway house. There is no lobby and the counter is unsupervised, you have to call the attendant on a phone to come down and check you in which can take 5-30 minutes. The hotel is rented by the day/week or month. The rooms have kitchens so it smells like food in the hallways from people cooking. It is areasonable priced room if it is only you traveling through but I would not recommend it if you are on vacation with your family.
Business response:
We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future.
Business response:
We appreciate you taking time to share your insight with us. We hope you will consider staying with us in the future.
Business response:
Dear Guest, Thank you for sharing the pictures. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing. Sincerely, Hotel Management
No towels and no toilet paper when I got to the room so I had to go to the lobby for that. TV was not working until I had staff look at it.
Business response:
Dear Guest, Thank you for taking the time to share your comments with us. We regret the inconvenience you encountered during your visit and apologize for any disruption this may have caused. Your observations have been shared with our management team to ensure prompt improvements in guest readiness and service efficiency. We truly appreciate your patience and understanding, and we hope you will allow us the opportunity to provide a more seamless and comfortable stay in the future. Sincerely, Hotel Management
OVER PRICED--UNDER STAFFED--AVG MOTEL No ice machine in building, although there are 2 small trays in the frig for cubes [not nearly enough]... Staff doesn't show up in the office till 0900 hrs... Tiny bathroom sink counter...I mean...reeeeally tiny... Side door entrance will NOT accept your key card [apparently it's broken] when trying to enter the bldg... No facial tissues [think "Kleenex/Puffs"] are supplied, so if you need/want them....bring your own... It offers a refrigerator, sink, and stove top, but nothing else, so.... read more
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 2.9 star rating with 795 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.