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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok for the money Difficult to get to...ok for the money Clean place....strange not having front desk person 24 hours
Business response:
We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear you found our hotel clean and affordable. We hope you reconsider staying with us in the future.
You get what you pay for. Not recommended for short stays. Have to pay for a week even if you stay one night. A cheap hotel. Only would stay there as a last resort.
Business response:
We appreciate you taking the time to provide us with your customer insight. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.
Un-friendly desk clerk...far as I made it We were going to stay in Lubbock for the TT vs UT game, the entire town was booked. When we arrived at our hotel to check in (with conf. #) we were informed that the hotel had been triple booked. According to the front desk "when ppl use places like expedia to book, we get over booked" She then informed me that no one could contact me because according to her, they did not have any of my information! Be aware, a confirmation number does not mean you have a room. I cannot rate anythin... read more
Business response:
First I'd like to apologize that we did not have a room available for you. Thank you for taking the time to let us know how we can improve. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope that you will reconsider staying with us again in the future.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 2.9 star rating with 795 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.