Extended Stay America Select Suites - Lubbock - West

James 

on Expedia

9 years ago

Function NOT comfort Not accommodated for comfort, more for function. No free wifi, only a single bar of soap in the room. tiled floors and not carpet. very plain and simple. only one switch controlling all lights in room, no lamp. was clean though. 

Jason 

on Expedia

9 years ago

Not a good experience. I stayed 2 nights. I asked for a non smoking room, however the room was smokey when I walked in and actually had ashes on the floor and ashes on the bed. They said they would "spray it with a chemical" and I had to leave the room for an hour. I came back 4 hours later and the room smelled the same and looked untouched. Sheets were also dirty and floor was disgusting. I slept in my jeans and long sleeve t-shirt both nights. I asked for a my money back for the first night and still have not seen a credit... read more

Amy 

on Expedia

9 years ago

I had booked a non- smoking room and it took 30 min to sort out the room on arrival in smoking to a non- smoking room. Also seemed like a shady part of town with smoke in the hall and even elevator. 

Arturo 

on Expedia

9 years ago

the property was very poor kept. The shower did not work. the matress was horrible. and being in front of the freeway it was very noisy, the glass windows are very thin that it seems like the window is open 

Anonymous 

on Expedia

9 years ago

Desk clerk was very nice & willing to go out of her way to help! Thanks everything was good 

Ethan 

on Expedia

9 years ago

Maybe for $30 a night Needed a quick place to stay. This was the cheapest option. It wasn't terrible, but for the price we paid it should have been much better. 

Mark 

on Expedia

9 years ago

Uncomfortable bed I was happy the smells in elevator and hall did not permiate to the room. The bed was very uncomfortable therefore may stay was not good. 

Anonymous 

on Expedia

9 years ago

Too noise Too noise 24/7