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Extended Stay America Select Suites - Madison - Old Sauk Rd.
- Hotels
- Madison, WI
About this business
Location details
45 Junction Ct., Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Will stay again
Business response:
Dear Guest, Thank you for staying with us and for your perfect rating. We’re delighted to know you had a great visit and plan to return. Your satisfaction means a lot to us, and it’s always rewarding to hear when guests look forward to staying again. We can’t wait to welcome you back to Extended Stay America for another enjoyable experience. Sincerely, Hotel Management
The place was quiet, but outdated. This Extended stay does not have anything in any of the kitchens. You can walk a block to the next Extended stay to get your morning coffee. I did find out at checkout that you can get kitchen items from the nearby Extended stay and bring back to your room.
Business response:
Dear Guest, We appreciate you taking the time to share your feedback and are sorry that the room felt outdated and that the kitchen lacked in-room amenities during your stay. To maintain cleanliness, our cookware is kept at the front desk and can be requested at any time, and we regret this was not explained clearly at check-in. On a positive note, we’re pleased to hear that you found the property quiet, and we hope you will consider giving us another opportunity to provide you with a much-improved stay. Sincerely, Hotel Man... read more
Yes
Business response:
Dear Guest, We appreciate your feedback and hope your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way. Sincerely, Hotel Management
We only stayed overnight, but the kitchen was clean and everything was in order!
A lot of room for the money. Like Embassy Suites for a third the price.
My room was comfortable and clean and offered a kitchen but no pots, plates or utensils. The price was agreeable enough to buy these things if staying for more than just a couple of days. Tub/shower were made of reassuringly non-slip material. Plenty of electrical outlets and a good tv. The bed was comfortable.
Place had a horrible smell. Signs say no smoking throughout the building yet stepping off the elevator at second floor the hallways had distinct cigarette smoke smell. Walked into our room and the window was half open and the room had faint cigarette smell. Not impressed with property and area around it. Will not be using Extended Stay America any longer.
Business response:
Dear Roger, Thank you for taking the time to share your review with us. We’re sorry your visit did not meet expectations, especially regarding the smell of smoke and the overall impression of the property. While our rooms are designated non-smoking, it appears this policy was not consistently enforced, and we regret the lingering scent you encountered. Your comments have been shared with our team to improve housekeeping and ensure stricter adherence to our smoke-free policy. We hope you will allow us another opportunity to p... read more
Frequently asked questions about Extended Stay America Select Suites - Madison - Old Sauk Rd.
How is Extended Stay America Select Suites - Madison - Old Sauk Rd. rated?
Extended Stay America Select Suites - Madison - Old Sauk Rd. has a 3.8 star rating with 664 reviews.
When is Extended Stay America Select Suites - Madison - Old Sauk Rd. open?
Extended Stay America Select Suites - Madison - Old Sauk Rd. is open now. It will close tomorrow at 12:00 a.m.