This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Madison - Old Sauk Rd.
- Hotels
- Madison, WI
About this business
Location details
45 Junction Ct., Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's cool
Business response:
Dear Eva, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay, and we apologize if there were any inconveniences not addressed. We value our guest's feedback as we continually strive to grow and improve our guest services. It was a pleasure having you as our guest, and we hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
The service was good room was clean it was quiet and comfortable I have no complaints and will book again
Business response:
Dear Jacquia, Thank you for this generous review of Extended Stay America! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. We appreciate your kind words about our staff, their commitment to excellence, and the amenities we offer. We will make sure to pass on your feedback to the entire team, as they work hard to provide every guest with exceptional service. Your recognition of their efforts will surely brighten their day! Thank yo... read more
Great stay Great
Clean room, friendly staff. The free breakfast was a disappointment because it was just coffee, oatmeal, muffins and granola bars. No eggs, bacons, or waffles like most places that advertise free breakfast.
Business response:
Dear David, Thank you for sharing your feedback regarding your recent stay at Extended Stay America. We appreciate your compliments about our clean rooms and friendly staff. It's great to hear you had a positive experience in those aspects.We apologize for any disappointment caused by our breakfast offerings. We appreciate your feedback and will consider it as we continually evaluate and enhance our breakfast options.We value your patronage and hope to welcome you back in the future. If there is anything else we can do to ma... read more
Good value; get what you pay for Good value for the price. Breakfast was very minimal and the coffee was lukewarm at best. Room was clean and comfortable, but only one garbage can in the entire suite? (Bathroom—would have expected at least a second one in the kitchen or couch area for the size of the total space)
Business response:
Dear Susan, Thank you for your feedback. We're glad you found our hotel a good value for the price and that your room was clean and comfortable. We apologize for any inconvenience caused by the limited breakfast options and lukewarm coffee. We will review this with our team to ensure improvements are made in these areas. Regarding the number of garbage cans, we appreciate your suggestion for additional placement in the kitchen or couch area. We'll consider this as we continue to enhance the guest experience. Thank you for ch... read more
Frequently asked questions about Extended Stay America Select Suites - Madison - Old Sauk Rd.
How is Extended Stay America Select Suites - Madison - Old Sauk Rd. rated?
Extended Stay America Select Suites - Madison - Old Sauk Rd. has a 3.8 star rating with 661 reviews.
When is Extended Stay America Select Suites - Madison - Old Sauk Rd. open?
Extended Stay America Select Suites - Madison - Old Sauk Rd. is open now. It will close tomorrow at 12:00 a.m.