This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Madison - Old Sauk Rd.
- Hotels
- Madison, WI
About this business
Location details
45 Junction Ct., Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
숙박시설은 좋습니다. 가격대비 추천합니다. 주방도 넓고 필요한 도구를 무료로 대여해 주어서 간단한 요리를 할 수 있어서 좋습니다. 새벽에 체크인을 해야해서 전화를 2번이나 걸어서 가능하다는 것을 확인하고 갔는데 카운터에는 아무도 없었어요. 새벽에 밖에 주차장에서 몇 시간을 기다려야 했습니다.
Business response:
Dear Jae Weon, Thank you for choosing Extended Stay America and taking the time to share your experience. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. Thank you again for all of your great feedback. We look forward to your next stay! Sincerely,Hotel Management
The front desk staff are very nice and helpful. The room space is big enough for three of us.
Basic accommodations, helpful staff
Business response:
Dear Michael, We appreciate your feedback regarding your recent stay with us. While we are glad to hear that you found our accommodations suitable for your needs, we apologize if they fell short of your expectations in any way. Our team strives to provide helpful and attentive service to all our guests, and we are pleased that you found them to be of assistance during your stay. Your comments are valuable to us as we continually work to enhance our services and offerings. Thank you for choosing to stay with us, and we hope t... read more
While the staff was friendly and helpful the unit was dirty and had ants
Business response:
Dear Guest, We are pleased that our staff provided friendly and helpful service during your stay. However, we are deeply sorry for the cleanliness issues and the presence of pests. This falls short of our standards, and we apologize for any inconvenience caused. Rest assured, we will address these issues promptly to ensure a more comfortable experience for our guests in the future. Your feedback is appreciated, and we hope to provide you with a much-improved stay during your next visit.Sincerely,Hotel Management
I love the fact that they are respectful and understanding. This is the second hotel I been where people were kind and helpful. I would recommend for any family to stay if you looking for something convenient.
Business response:
Dear Summer, We're thrilled you had a great time at our hotel, Extended Stay America! It's wonderful that you found our staff friendly, our beds comfortable, and our location near the metro station convenient. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience soon!Sincerely,
Frequently asked questions about Extended Stay America Select Suites - Madison - Old Sauk Rd.
How is Extended Stay America Select Suites - Madison - Old Sauk Rd. rated?
Extended Stay America Select Suites - Madison - Old Sauk Rd. has a 4.3 star rating with 496 reviews.
When is Extended Stay America Select Suites - Madison - Old Sauk Rd. open?
Extended Stay America Select Suites - Madison - Old Sauk Rd. is open now. It will close tomorrow at 12:00 a.m.