Extended Stay America Select Suites - Madison - Old Sauk Rd.

Business response:

Dear Eva, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay, and we apologize if there were any inconveniences not addressed. We value our guest's feedback as we continually strive to grow and improve our guest services. It was a pleasure having you as our guest, and we hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management 

Business response:

Dear Jacquia, Thank you for this generous review of Extended Stay America! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. We appreciate your kind words about our staff, their commitment to excellence, and the amenities we offer. We will make sure to pass on your feedback to the entire team, as they work hard to provide every guest with exceptional service. Your recognition of their efforts will surely brighten their day! Thank yo... read more