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Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smh Would rather not say if you don't have nothing nice to say it's better to say nothing.
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did.
Value Place guest The front desk attendant charged us more than our guaranteed rate. The guest in the room next to us was very loud during late night hours. This is by far the most unpleasant experience I've had when choosing to stay at various Value Place locations.
Business response:
We apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give Value Place another chance.
You get what you pay for.! I'm a travel nurse and I get to travel the U.S and Moible, Alabama seems to be one of the worse places as far as hospitality and accommodations. This is truly the dirty south. They charge you or linens, wi-fi and daily cleaning, that's why the price is so cheap. I just have had a bad experience with associates there. The place is clean until I found a pair of dirty draws behind my bathroom door.i give it a fair rating overall. If it wasn't for the bad interaction I had with one employee. I probably... read more
Business response:
I am very sorry we couldn't accommodate your needs. Thank you for taking the time to leave us a review, we really appreciate it!
Never stay there again I would get locked out of my room and there was never a person at the front desk they charged me a few hundred dollar more than hotels.com quoted I had cockroaches in the room.
Business response:
We apologize for the negative experience during your stay. Thank you for sharing your insight with us. The issues you mentioned will be addressed. Thank you again and we wish you the best.
Blah, Blah, Blah You get what you pay for . Nothing special Not really worth reviewing
Business response:
We are sorry to hear you were unhappy with your stay at Value Place. We apologize for any inconveniences you experienced during your stay. We wish you the best.
The room smelled of smoke The front desk was rude. I was offered internet which I was told was strong enough to FaceTime and it wasn't. My room smelt like a cigarette all day. They put me next to the cigarette smoking area and my ac would blow their smoke into my room. The bathroom floor had the previous tenants hair all over it. I had a room with two beds that was supposed to sleep four people but they only gave me two towels. One of them was dirty already.
Business response:
We apologize for your negative experience during your stay at Value Place. We take all guest feedback seriously. We wish you the best.
Dåligt, missnöjd! Tog extremt lång tid att få checka in, deras wi-fi var både svår åtkomligt och dyrt. Detta var nog sen sämsta övernattningen på hela våran resa. Rummet var helt okej men personalen var inte serviceinriktade alls snarare lata och smått otrevliga tog ut avgifter för varenda liten små sak man kunde önska sig.
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
overbooked and uncomfortable we paid for a room with two beds and got one . They said expedia overbooked and blamed them for not having the room we paid for. This was the most uncomfortable night we have ever spent in a motel.
Business response:
First I'd like to apologize that we did not have the correct room available for you. Thank you for taking the time to let us know how we can improve. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope that you will reconsider staying with us again in the future.
Poor Worst experience will never book again
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 3 star rating with 731 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.