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Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cheap hotel with rude staff. The staff was very RUDE and unprofessional. Denied us towels when we asked and every time I encountered a staff member they had a terrible attitude. I've never received customer service as I did this weekend at the Value Place in Mobile. On another note the room was okay. One of our towels was dirty with some blue and pink substances. The room was pretty dusty as well because my friend with bad allergies had a terrible attack in the room and we discovered this. I guess you get what you pay for wi... read more
Horrible experience Horrible experience! Do not stay at this hotel. Upon check in the lady was very rude! Anyone staying in hotel over 18 has to give them a copy of their drivers license, I have been doing hotels for over 30 years and have never heard of this. I asked her why we have to very politely and she responded very rude! And said we have to have it. My adult son went to the room and the smell was so bad from smoke and other things that it sent him into a asthma attack. He came down and said I can't stay in that room.... read more
tv and staff The Tv did not turn on and the only front desk staff was not at the desk. I had to wait. Also she had a small attitude that I found unpleasant. The bed was like a rock. She did tell me I didn't have to check out and to just leave the key in the room when I left which is convenient.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Bed too small The bed didn't even look like it could have been a queen size. Two adults in 1 full size bed. I would never book there again.
Business response:
We're sorry to hear about your negative experience during your time at Value Place. Thank you for sharing your customer insight with us as we continue to improve our guest experience. We wish you the best in your future travels.
Smh Would rather not say if you don't have nothing nice to say it's better to say nothing.
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did.
Value Place guest The front desk attendant charged us more than our guaranteed rate. The guest in the room next to us was very loud during late night hours. This is by far the most unpleasant experience I've had when choosing to stay at various Value Place locations.
Business response:
We apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give Value Place another chance.
You get what you pay for.! I'm a travel nurse and I get to travel the U.S and Moible, Alabama seems to be one of the worse places as far as hospitality and accommodations. This is truly the dirty south. They charge you or linens, wi-fi and daily cleaning, that's why the price is so cheap. I just have had a bad experience with associates there. The place is clean until I found a pair of dirty draws behind my bathroom door.i give it a fair rating overall. If it wasn't for the bad interaction I had with one employee. I probably... read more
Business response:
I am very sorry we couldn't accommodate your needs. Thank you for taking the time to leave us a review, we really appreciate it!
Never stay there again I would get locked out of my room and there was never a person at the front desk they charged me a few hundred dollar more than hotels.com quoted I had cockroaches in the room.
Business response:
We apologize for the negative experience during your stay. Thank you for sharing your insight with us. The issues you mentioned will be addressed. Thank you again and we wish you the best.
Blah, Blah, Blah You get what you pay for . Nothing special Not really worth reviewing
Business response:
We are sorry to hear you were unhappy with your stay at Value Place. We apologize for any inconveniences you experienced during your stay. We wish you the best.
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 3 star rating with 747 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.