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Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst than terrible Run for your life. Do not stay here! Worst experience of my life.
The hotel closes at 10:00. The hotel had closed before I got there. The lady who had just closed acted like she was doing me a favor to check me in after the hotel had closed.
horrible Very bad customer service... Beds uncomfortable, and the room had a odor.. I will not be returning
was supposed to have 2 NON smoking beds....when we checked in they were going to give us a smoking room....we did not want that so we ended up with only 1 small bed....very uncomfortable.........bad thing about it is we didn't even get a refund on the one bed...said it was already paid for even though expedia said it was reserved only and hotel would collect the money.....WILL NOT BE STAYING THERE AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This place had bugs and you can't get towels
Cheap hotel with rude staff. The staff was very RUDE and unprofessional. Denied us towels when we asked and every time I encountered a staff member they had a terrible attitude. I've never received customer service as I did this weekend at the Value Place in Mobile. On another note the room was okay. One of our towels was dirty with some blue and pink substances. The room was pretty dusty as well because my friend with bad allergies had a terrible attack in the room and we discovered this. I guess you get what you pay for wi... read more
Horrible experience Horrible experience! Do not stay at this hotel. Upon check in the lady was very rude! Anyone staying in hotel over 18 has to give them a copy of their drivers license, I have been doing hotels for over 30 years and have never heard of this. I asked her why we have to very politely and she responded very rude! And said we have to have it. My adult son went to the room and the smell was so bad from smoke and other things that it sent him into a asthma attack. He came down and said I can't stay in that room.... read more
tv and staff The Tv did not turn on and the only front desk staff was not at the desk. I had to wait. Also she had a small attitude that I found unpleasant. The bed was like a rock. She did tell me I didn't have to check out and to just leave the key in the room when I left which is convenient.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Bed too small The bed didn't even look like it could have been a queen size. Two adults in 1 full size bed. I would never book there again.
Business response:
We're sorry to hear about your negative experience during your time at Value Place. Thank you for sharing your customer insight with us as we continue to improve our guest experience. We wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 3 star rating with 731 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.