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Extended Stay America Select Suites - Montgomery
- Hotels
- Montgomery, AL
About this business
Location details
5031 Woods Crossing, Montgomery, AL, 36106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable and Quiet
Business response:
We are so glad you enjoyed our clean, comfortable accommodations. Thank you for letting us know and for staying with us!
Business response:
Thanks for the good rating. We're glad you had a nice stay with us.
You get what you pay for with a smile. For the price it was not horrible, the staff was polite and friendly. However, the shower head and faucet were filthy and the bed was squeaky and uncomfortable.
Business response:
Thank you for your feedback. It is important for us to know how we’re coming across and we wish you had been more positively impressed with our accommodations during this stay. Though we never want guests to feel disappointed, we do appreciate knowing about your experience so we can address issues and provide the best guest experience possible.
Disappointed This was our first time staying in this establishment, and unfortunately I have to say I was overall disappointed. First of all, we had to wait at the desk for nearly 15 minutes because there was only 1 employee to handle check ins and customer requests. Secondly, we had to wait so long because the hotel had a severe leak on 1 end of the building due to the heavy rains we were receiving at that exact moment. Next, the rooms are a huge let down compared to the display photos on the website.... and not cleaned ver... read more
Business response:
Thank you for taking the time to review our hotel. We are so glad that you appreciated our in-room kitchen facilities and wonderful staff. We appreciate your comments about few staff being available so we can continue to improve. We hope you’ll stay with us again soon.
Thumbs up The rooms were clean except the freezer needed to be cleaned and the top of the shower walls were very dirty. Overall a good stay and I’d recommend this hotel
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed our accommodations but sorry to hear that you noticed some areas which needed some deeper cleaning. We appreciate that your overall experience was a positive one and we will work hard to continue that trend for your next visit too!
Business response:
Thank you for staying with us! We appreciate this wonderful rating.
Business response:
We are so glad you had a comfortable stay with us. Thank you for the good rating.
Business response:
We appreciate this great 8 out of 10 rating. Thank you!
Business response:
Thank you for the fantastic rating! It is very appreciated.
Frequently asked questions about Extended Stay America Select Suites - Montgomery
How is Extended Stay America Select Suites - Montgomery rated?
Extended Stay America Select Suites - Montgomery has a 3 star rating with 509 reviews.
When is Extended Stay America Select Suites - Montgomery open?
Extended Stay America Select Suites - Montgomery is open now. It will close tomorrow at 12:00 a.m.