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Extended Stay America Select Suites - Montgomery
- Hotels
- Montgomery, AL
About this business
Location details
5031 Woods Crossing, Montgomery, AL, 36106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to rate your stay with us, Vicki. We are so happy and thankful to see the great rating! Please come back to see us again soon!
Likes: Housekeeping was very pleasant, greetings with a smile and joy as though they were happy to assist. Front desk helpful and providing whatever we needed. Enforced CDC guidelines. Dislikes: broken bed, mildewed bath towel, broken shower diverter handle-made me Leary. However the bed was discovered by staff and changed while we were out. Sleep was ok. Wasn’t offered any type compensation for the unclean towel.
Business response:
Thank you for taking the time to rate your stay with us. We truly appreciate your constructive feedback regarding your overall experience at our hotel. We are happy to hear that you enjoyed an overall clean and comfortable stay, but apologize for the issues that you had with the shower and other maintenance concerns. We will communicate these concerns with our maintenance and housekeeping team for immediate action and resolve. Thank you so much for allowing us to host you and we hope to see you again for a much better experi... read more
Business response:
Thank you for rating your stay with us, Lewis. It makes us so happy to see that you enjoyed such a great stay! We would love the opportunity to host you again the next time you are in the area!
Business response:
We appreciate your great rating, Alicia! Please come back and see us again soon!
Business response:
Thank you for taking the time to rate your stay, Andrew. We do hope that our accommodations were able to meet your needs. We would love to have you back the next time your travels bring you this way.
Business response:
Thank you for taking the time to rate your stay with us, Danielle. We are thrilled to see that you enjoyed such a great stay! We hope to see you again the next time your travels bring you this way!
Anthony was the Manager on Duty at check in and was extremely helpful. My family and I were evacuating due to Hurricane Ida and were expected to be a midnight arrival. Anthony called me to see if I was okay because it was so late. He wasn’t unaware of how high my stress level was at the time and his calling made me feel thought of and not forgotten about. True Southern Hospitality 10/10 🙌🙌
Business response:
Hello Ashley! Anthony will be so happy to see that you noticed all his hard work! The staff works so hard to make your experience great and we could not be happier to see that you noticed. We hope that you come back to see us the next time your travels bring you to the area!
Business response:
Thank you for reviewing your stay with us, Mary! We are so happy that you enjoyed your time with us! Thank you so much for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you for your review, Jasean. We hope that our accommodations met your needs, and that you enjoyed your time with us.
Frequently asked questions about Extended Stay America Select Suites - Montgomery
How is Extended Stay America Select Suites - Montgomery rated?
Extended Stay America Select Suites - Montgomery has a 3 star rating with 509 reviews.
When is Extended Stay America Select Suites - Montgomery open?
Extended Stay America Select Suites - Montgomery is open now. It will close tomorrow at 12:00 a.m.