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Extended Stay America Select Suites - Montgomery
- Hotels
- Montgomery, AL
About this business
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. At WoodSpring Suites Montgomery, we take Southern hospitality seriously. From apartment-style amenities and budget-friendly prices to helpful staff members and a great location, our extended stay hotel is designed to help you make the most of your visit. Basic WiFi and parking are always free. We also offer pet-friendly rooms, on-site laundry facilities and convenient vending ... read more
Location details
5031 Woods Crossing, Montgomery, AL, 36106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It smelled like smoke throughout the building. Their was black stuff by the front door of our room. An their was no shower curtain in our room. Stayed for just one night because I had to but will. Not stay there again not even for the price no.
Business response:
Thank you for taking the time to review your stay. We are terribly sorry for the issues that you experienced with unpleasant odors and the overall cleanliness of the room, along with the missing shower curtain. This is no way the exceptional experience that we intended for you, and we will make sure that we address this with our housekeeping team for immediate action and resolve in this area. We do hope that all your future travels are wonderful ones.
Pleasant It was a comfortable stay. Room is clean.
Business response:
We are so happy to see that we left such a great impression on you, Nicole! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
LockOuts It was overall a good week. I kept getting locked out of my room past 8pm. I had to wait half hour for the attendant to appear and let me in. She seemed annoyed when she was told I needed new batteries in the door. Which never got done. It could use a little cozy. Felt like a doc's office tbh. But it worked
Business response:
I am sorry for the agents response. I will speak with her and address the issue with the lock, Thanks for letting me know. It is truly great guest like yourself that makes our job great.
It was an ok hotel for the price. The bed and pillow was uncomfortable and the hallways smelled like smoke all the time.
Business response:
Thank you for taking the time to review our hotel, Angie. It is so disappointing to see that we did not exceed your expectations because of the discomfort of the bed. Our goal is to deliver a stay that is clean and comfortable, and we are so sorry that we did not execute on the comfort aspect. We apologize for any inconvenience that was caused but wish you all the best in your future travels.
Business response:
Thank you for this wonderful rating, Terence! We hope that you come back to see us the next time you are in the area!
Business response:
Thank you for taking the time to give us your review. I hope that if you are back in the area that you will come back to stay
Business response:
Thank you for a awesome review.
Business response:
We are so happy to know that you enjoyed your time at our hotel, Elanda! We hope to see you again the next time you are in the area!
Business response:
We are so happy to see that we left such a great impression on you, Katrina! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Frequently asked questions about Extended Stay America Select Suites - Montgomery
How is Extended Stay America Select Suites - Montgomery rated?
Extended Stay America Select Suites - Montgomery has a 4.2 star rating with 245 reviews.
When is Extended Stay America Select Suites - Montgomery open?
Extended Stay America Select Suites - Montgomery is open now. It will close tomorrow at 12:00 a.m.