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Extended Stay America Select Suites - Montgomery
- Hotels
- Montgomery, AL
About this business
Location details
5031 Woods Crossing, Montgomery, AL, 36106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It smell like smoke from the time i walked in the elevator til i got to my room, then my room smell like smoke
Business response:
We are so sorry for the offensive odors that you experienced as we know the negative impact that it can have on you during your time with us, Lashekka. We look forward to addressing these issues with our housekeeping team to improve the quality of service that we are providing to each of our guests.
Business response:
We are glad our accommodations met your needs so nicely. Thank you for the feedback and 4-star rating and review.
Business response:
Thank you for staying with us. We are glad our accommodations met your needs during this stay.
I didnt like the smells that stayed in my room. I don't know if it was coming from vents or air unit. We didn't cook in our room. The staff was very friendly and Cortez was especially helpful upon check-in.
Business response:
We are so sorry to hear that you experienced an unpleasant odor during your stay. Thank you for letting us know about this. We apologize for the great inconvenience and we will use your comments to help us improve.
Business response:
We are so glad you had a comfortable stay with us. Thank you for the good rating.
Cortez and Lorenzo was very pleasant and good customer service .
My saviors When I first got here, it was really late. I had been on the road for several hours. My wife was exhausted and I was running on fumes. We showed up little past midnight. The front desk was extremely nice and helpful. Especially Cortez and lady there. They made sure me and my wife had place to sleep. They were nice and extremely helpful.
Business response:
We love hearing great things about our staff. They work hard and we couldn't be more proud of them. We are delighted that you had such a great stay, especially because of Cortez and our other Front Desk staff. Thank you for staying with us and taking some time to leave this wonderful review!
Best extended stay hotel for the price! The best deal in town as far as weekly rate without all the concerns of the other cheaper ones. Rooms were clean and newer looking, the service was great, and it's an interior access hotel so that's good too. Area of town is not great but not life-threatening either. Just don't go to the gas station nearby unless you like being heckled for money from bums outside.
Business response:
Thank you for the great descriptions. We are glad our accommodations met your needs and we hope to see you again the next time you need a simple, great place at a great price!
Frequently asked questions about Extended Stay America Select Suites - Montgomery
How is Extended Stay America Select Suites - Montgomery rated?
Extended Stay America Select Suites - Montgomery has a 3 star rating with 509 reviews.
When is Extended Stay America Select Suites - Montgomery open?
Extended Stay America Select Suites - Montgomery is open now. It will close tomorrow at 12:00 a.m.