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Extended Stay America Select Suites - Montgomery
- Hotels
- Montgomery, AL
About this business
Location details
5031 Woods Crossing, Montgomery, AL, 36106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
LockOuts It was overall a good week. I kept getting locked out of my room past 8pm. I had to wait half hour for the attendant to appear and let me in. She seemed annoyed when she was told I needed new batteries in the door. Which never got done. It could use a little cozy. Felt like a doc's office tbh. But it worked
Business response:
I am sorry for the agents response. I will speak with her and address the issue with the lock, Thanks for letting me know. It is truly great guest like yourself that makes our job great.
It was an ok hotel for the price. The bed and pillow was uncomfortable and the hallways smelled like smoke all the time.
Business response:
Thank you for taking the time to review our hotel, Angie. It is so disappointing to see that we did not exceed your expectations because of the discomfort of the bed. Our goal is to deliver a stay that is clean and comfortable, and we are so sorry that we did not execute on the comfort aspect. We apologize for any inconvenience that was caused but wish you all the best in your future travels.
Business response:
Thank you for this wonderful rating, Terence! We hope that you come back to see us the next time you are in the area!
Business response:
Thank you for taking the time to give us your review. I hope that if you are back in the area that you will come back to stay
Business response:
Thank you for a awesome review.
Business response:
We are so happy to know that you enjoyed your time at our hotel, Elanda! We hope to see you again the next time you are in the area!
Business response:
We are so happy to see that we left such a great impression on you, Katrina! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
It was an amazing! Clean room and great check in staff. The over night staff lady was rude and had an attitude but other than that it was great!
Business response:
Thank you so much for taking the time to review your stay at our hotel, Savannah. We are so sorry for the impression that you were left with of our night staff. This is not the high level of customer service that we are known for and apologize that this was your encounter. Be assured that this serves as an opportunity to revisit our standards and training to provide the great guest experience that we always strive to deliver. We hope that all your future travels are wonderful ones
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!
Frequently asked questions about Extended Stay America Select Suites - Montgomery
How is Extended Stay America Select Suites - Montgomery rated?
Extended Stay America Select Suites - Montgomery has a 3 star rating with 522 reviews.
When is Extended Stay America Select Suites - Montgomery open?
Extended Stay America Select Suites - Montgomery is open now. It will close tomorrow at 12:00 a.m.