Extended Stay America Select Suites - Nashville - Airport

Business response:

Thank you for choosing to stay at Extended Stay America Nashville – Airport and taking the time to write a review. It is great to hear you had an enjoyable stay and you found us to be a good value. Thank you for your nice comments about our desk staff. However, we apologize for the service issue and for the inconvenience it may have caused. We hope that your overall pleasant stay will bring you back to our hotel in the near future. Sincerely, General Manager 

Business response:

Thank you for the feedback regarding your stay at our hotel. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Although we are glad you liked our close proximity to the airport, we are sorry that you had issues finding restaurants around. Our front desk is available to offer suggestions of shopping, dining or attractions in our area, so please feel free to check with us on a future visit. Thank you once again, and we hope to welcome you back soon. Sincerely,... read more

Business response:

Thank you for your recent review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a satisfactory stay overall and enjoyed our friendly customer service. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future. 

Business response:

I want to thank you for taking the time to post a review of your experience. I'm thrilled that we were able to provide you with a home away from home experience and that you would stay with us again! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Business response:

I want to thank you for taking the time to post a review of your stay. It’s great to hear that you enjoyed our convenient location as well as our friendly customer service! I’m so pleased to read that you found our hotel to be a good value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Business response:

I want to thank you for taking the time to post a review of your experience with us. It’s great to read that you had a comfortable stay and enjoyed our friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!