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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
I came in late the for t desk guy was really sweet .
Business response:
Thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
it was nice hotel , the front desk clerk was great.
Business response:
Thank you for the wonderful review of your visit to Extended Stay America. We are delighted that our front desk associates made you feel so welcome. We are very proud of our team and their dedication to our guests, so we were thrilled to share your gracious compliments with them. We look forward to seeing you again next time! Sincerely, Hotel Management
3/5 The room and the kitchen were both nice, but the sound of aircraft flying overhead was difficult to sleep through
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
The room was ok but less than advertised. I found a cockroach and ants in the room during my stay. The staff was pleasing to communicate with which made the overall experience better.
Business response:
Michael, thank you for taking the time to share your feedback. We are pleased you were overall happy with your stay, but we are sorry for the cleanliness issues you experienced in your room. We have shared your review with our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
The hotel was identicle to every ESA I’ve stayed in. The room was clean and the staff was curtious. The police were called to the property at least once during the one night stay and some of the guests had an outdoor party in the parking lot (loud). Overall a fair stay.
Business response:
Patrick, thank you for staying with us. We are glad to read you liked our friendly service and your well-appointed room. That being said, we are sorry for the inconvenience you experienced while you were here. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Overall Pleased Nice staff at front desk, fully equipped room with kitchen & clean!
Business response:
Ellis, thank you for choosing to stay at Extended Stay America and sharing your experience. We are delighted to know you loved the kitchenette in your well-appointed room and were impressed with the service provided by our courteous associates. Your compliments with the team to let them know their efforts are appreciated. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Rebecca, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management
I’ve seen better... The place was pretty dirty. Someone’s papers were laying around when we came which kind of makes me think that it wasn’t cleaned very well.. There was no toilet paper. Toilet was not the cleanest one I’ve seen... One of the chairs had a lot of weird stains on it... When I lifted the sheets up to see what condition the mattress was in.... well, I almost threw up.. Oh, and then after our first night our key cards stopped working for no reason so we had to go to the office to get them replaced. I’d probably ... read more
Business response:
Thank you for posting a review of your stay. We apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,069 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.