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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok stay Just stayed in the hotel while waiting on my flight it was cool
Minor issues. Free wifi that doesn't work. Tried calling front desk about it for 2 hours and no one answered the phone. Went down to the lobby and were told they don't know how to make the wifi work. Sink was also broken, wouldn't turn off all the way. Besides this, great hotel. Friendly staff, clean rooms, comfortable beds. Convenient to getting downtown.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that there were issues with our Wi-Fi connections during your recent stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Still, I am glad to read that you enjoyed our convenient location, comfortable rooms and friendly staff. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
welcomed Front desk Michael welcomes me as I was important and was very informative about my stay.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm glad that our staff was accommodating and made you feel valued, as that is our goal for every guest. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good Trip The hotel was clean and neat.The customer service was perfect they always make me feel welcomed every time I'm in Nashville
Good for the price Good for the price
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed our accommodations and found our hotel to be a good value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice but room needed cleaning Nice location near airport. Room was dirty. Bedspread dirty. Bathroom dirty.
Business response:
Thank you so much for posting a review of our hotel. Please accept our apologies that your room was not in a condition that met your expectations. I will be meeting with our housekeeping staff to ensure your experience is not repeated. Still, we are pleased that you found the location convenient for your travels. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Unprepared for business After arriving at our confirmed reservation at 6:30pm to find that our room wasn't ready. The housekeepers had not shown up. The poor young lady behind the counter was slammed with dealing with guests as well as trying to find housekeepers as well as checking on rooms herself. I do NOT feel that they young lady behind the counter was the one that should of dealt with this shortage alone. We were told to come back in a hour or two. Not being familiar with the area - that's a lot of time to wander in an... read more
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your recent stay was not what you expected. As this hotelâs manager, I can assure you that I have spoken with our staff and reviewed our check-in procedures to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the ... read more
NOT GOOD ROOM WAS NOT VERY CLEAN AND NO HOUSEKEEPING TIL WE LEFT
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,069 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.