This profile has been claimed by the business owner or representative.
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for the price We spent a long weekend for a family event. This hotel is two doors down from another Extended Stay America which is confusing. It is centrally located. Very close to the airport. About 10-15 minutes from downtown and The Grand Ole Opry in the opposite direction. The room was clean and had a full size fridge, 2 burner cooktop and a sink. Bring your own pots, pans, plates, and silverware. The rooms are NOT cleaned everyday. My biggest complaint with the description is that it had a continental breakfast. Co... read more
Business response:
Mark, We are happy to know that overall you had a great visit here at our hotel. We know how important it is to begin each day with a nutritious start, we are sorry our complimentary grab and go breakfast was not to your expectations. Our guests which do not have breakfast in their fully equipped kitchen typically find our breakfast bars, muffins, hot cereal, coffee and tea a perfect solution and a value add. It is never our intention to mislead our guests so we apologize for your disappointment. Now that you are a bit more ... read more
Cheap and basic Old
Business response:
Horace, thanks for your feedback. We are glad our facilities and services were adequate for you and that you enjoyed your overall stay. Thank you for being our guest, and we hope to have another opportunity to welcome you back soon. Sincerely, General Manager
extended stay We stayed only overnight so we could get to an early flight at the airport. The guy at the desk was very nice...the room was ok...would not want to do an extended stay in that room. Doors are thin and can hear everyone talking right outside....and they were.
Business response:
Amy, thank you for choosing Extended Stay America - Nashville - Airport for your visit and sharing your comments online. We’re glad to know you were overall satisfied and that our staff was courteous, especially the front desk associate. That being said, I am sorry for the noise issue you faced and regret the inconvenience it caused. We hope to see you again in the near future and provide you with a peaceful stay. Sincerely, General Manager
Room gone When we got there they had already rented out our room. They called expedia trying to find us a room finally they gave us two rooms. They did the best they could for us. I appreciated that very much.
Business response:
Thank you for your feedback. I am sorry there was a problem with your reservation, but I am happy to know our staff was helpful and we were able to accommodate you. Thank you for recognizing our efforts, and we hope to have the another opportunity to serve you again soon. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your rating. We are glad to know you enjoyed most of your stay with us, but we apologize for any difficulties you experienced. If there is anything we could have done to improve your experience, please let us know. We look forward to your next stay with us soon. Sincerely, General Manager
Easy.To get to and away from the freeway so no freeway noise ,you did hear the planes go over a little.Was a good place for the price would stay there again.
Business response:
Thank you for including Extended Stay America - Nashville - Airport in your travel plans. It’s nice to read you found us to be a good value and that our location was convenient for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you a better experience. Sincerely, General Manager
A reasonably priced place to stay About what I expected although the description states a continental breakfast. It was grab-n-go...just muffins, granola bar or oatmeal. Choice of coffee or tea
Business response:
Leslie, it was a pleasure to have you as our guest at Extended Stay America - Nashville – Airport. We are glad to read you had a pleasant visit with us and found as to be a great value. We appreciate your business and hope to see you again soon. Sincerely, General Manager
Nashville quick in and out. 4 nights , I was thrilled with the ability to make my own dinner. The room was clean and comfortable. Old property broken smoke alarm, twisted light fixture next to bed , knobs and drawers on dresser broken. There was enough damage that I called the front desk and told them so I would not be charged. Third floor but they had an elevator and I could see my car from my window. About what I expected from 2 star.
Business response:
Roger, thank you for being our guest at Extended Stay America - Nashville - Airport. We are glad overall you were pleased with your visit and that you liked your comfortable room along with our fully-equipped kitchen. However, we will work on the maintenance issues you described to ensure a better experience for our future guests. We appreciate your candid feedback and invite you to stay with us again in the future. Sincerely, General Manager
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,069 reviews.
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.