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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good stay for one night. Room smelled like a Mexican buffet. But other than that it was ok. Dogs barking and slamming doors at 3am wasn't great but for the price I would stay here again. Guy at desk was great!
Had to have someone put in a light bulb in lamp, fix the dripping water in the sink. The tub never did drain after they fixed it. You would stand in two in of water after a shower.
Hotels.com messed up If it wasn't for the staff at my time of visit, my family and I would have been without a place to stay for the night. Hotels.com booked us at a hotel that was already full. When we arrived at about 11pm, the front desk told us about the mix up that had happened. Luckily, the staff was very nice and did everything they could to find us a place to stay. He called 3 other surrounding hotels (which all were full for the type of room we booked) then finally when there was no other option, the manager decided... read more
Ok close to Downtown. Was ok for what i needed it for and that was to get some sleep and change clothes.
Business response:
Thank you for taking the time to write a review of your stay. We are glad to know our hotel met your needs and appreciated our proximity to downtown. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
OK location The staff was extremely nice. Whenever I approached someone they greeted me and asked if I needed anything. The bathroom floor should have been cleaned better to pick up loose hair.
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear that our staff was attentive to your needs and that you appreciated our convenient location; however, we are so disappointed to hear that the cleanliness of your room was not up to par. I discussed your comments with my staff, and we are reviewing our cleanliness standards and processes to ensure that your experience is not repeated. Thank you again for your review. It would be our pleasure to have you stay with us again in the future to show yo... read more
Good for the money. Michael at check in was great. Even tried to call me ahead of check in to complete paperwork before I got there. Room was over all clean - threshold at door open so had bug in kitchen and tub. Bed was comfortable but chair next to was not. If just sleep and go it is a good deal. If going to stay in room most of the day and night may be uncomfortable.
Business response:
I want to thank you for taking the time to post a review of your stay. I am so very pleased to know that Michael provided great customer service; however, we do apologize for the cleanliness issues in your room, and that your recliner was not to your liking. I will be meeting with my maintenance staff to ensure the problem with the threshold of your door is not repeated. Once more, thank you for posting your review. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the ar... read more
Great location, exceptional customer service It was enjoyable, quiet, close to locations I was visiting. I was very pleased with the exceptional customer service provided. I would stay there again.
Business response:
We want to thank you for taking the time to post a review of your stay. We are so pleased to hear that our staff provided you with exceptional customer service and that you enjoyed your quiet, comfortable room. Thank you again for your review. We hope to see you again soon.
absolutely ridiculous I stayed here a week and twice I couldn't get into my room. The second time was at about 1am and I had to wait 15-20 minutes for someone to come to the office so I could get into my room. And there was a guy waiting at the door to get checked in.
Business response:
Thank you for taking the time to write a review of our hotel. I apologize for the issues you experienced regarding being unable to enter your room. I will be meeting with our team to review your comments to ensure this does not happen again. We continually work to improve our hotel, so I really appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,086 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.