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Extended Stay America Select Suites - Ocala
- Hotels
- Ocala, FL
About this business
Location details
4120 NE Silver Springs Blvd, Ocala, FL, 34470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like this hotel overall. I had a problem with my booking. This particular establishment have a lot of individuals that live there. I met one person that stated her and her husband have been there for a month and she loves it. She stated that it was perfect for them because they work all the time. She just stated that if you want quiteness ask for 4th floor but it is smoking. 1st and 2nd floor are non-smoking but some people have children and they make a lot a noise at times. And she wished me luck on getting a room for the... read more
Business response:
Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.
Uncleanness room overall
Made reservation online after 3PM...by 10pm we had killed over 14 roaches...when we awoke at 8 we killed another 12 prior to check out at 11. When checking in there was one couple lodging a complaint and one man in front of me who complained there was a stranger knocking on his door during the night then at that very time the stranger was sitting outside his door. Cobwebs were in several places, microwave hadn't been cleaned and the beds were neither as shown in the pictures nor properly made (they looked like the bedspread ... read more
Es horrible desde que llegas a ver tanta persona cómo deambulando a los al rededores y en los pasillos ver personas sin hogar subir como si vendieran droga y bajar la peste que hay no hay quien la respire la Habitación muy sucia con cucarachas no la recomiendo a nadie.
Many cockroaches and a lot of dirt
Business response:
Dear Willie, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels. Sincerely, Hotel Management
Is there for 45 minutes in that timeframe had to kill two small German cockroaches found a used diabetic open needle in the garbage sheet stain shower curtain stain refrigerator filthy deplorable. I’ve stated many an America stays and have never had a problem. I cut my itinerary short cause IIs there for 45 minutes in that timeframe had to kill two small German cockroaches found a used diabetic open needle in the garbage sheet stain shower curtain stain refrigerator filthy deplorable. I’ve stayed at many an America extended ... read more
Business response:
Dear Guest, We’re very sorry to hear about the concerns you encountered during your stay. The issues you described are unacceptable, and we regret that your experience fell so far below the standards we strive to maintain. Your feedback has been escalated to our relevant team for immediate review, and we appreciate you bringing this to our attention. Sincerely, Hotel Management
I saw bugs crawling on walls.
Business response:
Dear Guest, Please accept our apologies for not meeting your expectations during your visit. We assure you that we take all necessary measures to prevent the entry of insects into our premises. Our pest control provider regularly services our hotel to ensure our environment is pest-free. Nevertheless, we will discuss with them to ensure all necessary measures are taken to prevent future issues. We hope to have the opportunity to serve you again and provide you with the seamless stay that you deserve. Sincerely, Hotel Managem... read more
Frequently asked questions about Extended Stay America Select Suites - Ocala
How is Extended Stay America Select Suites - Ocala rated?
Extended Stay America Select Suites - Ocala has a 2.7 star rating with 1,205 reviews.
When is Extended Stay America Select Suites - Ocala open?
Extended Stay America Select Suites - Ocala is open now. It will close tomorrow at 12:00 a.m.