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Extended Stay America Select Suites - Odessa
- Hotels
- Odessa, TX
About this business
Location details
3031 E Business Loop 20, Odessa, TX, 79761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place The clerk was extremely helpful and friendly. The room was very nice and economical. This is my go to place.
Business response:
"Michelle, your glowing 10-star review warms our hearts! We're delighted you found our staff helpful, enjoyed your stay, and consider us your go-to place. Can't wait to welcome you back!"
Business response:
Thank you, Daniel, for choosing us through Hotels.com and for the fantastic 5-star review! We're glad to have made your stay memorable. See you next time!
Business response:
Thank you so much, Brandon! We're delighted to hear you had a 5-star stay with us, at our newly renovated property. Looking forward to welcoming you back soon!
Great checking service, clean room
Business response:
Harley, we're honored to have exceeded your expectations. See you again soon!
Business response:
Dear Guest, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience did not meet your expectations. We take all guest comments seriously, and your feedback helps us identify areas where we need to improve. If you’re willing, we would appreciate the opportunity to learn more about what went wrong during your stay so we can address it and prevent this from happening in the future. Please feel free to contact us directly at the property. We value your feedback and hope to have the chan... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience did not meet your expectations. We take all guest comments seriously, and your feedback helps us identify areas where we need to improve. If you’re willing, we would appreciate the opportunity to learn more about what went wrong during your stay so we can address it and prevent this from happening in the future. Please feel free to contact us directly at the property. We value your feedback and hope to have the chan... read more
The place is a mess. I felt it when I parked my car. And when I checked in I asked the receptionist about the neighborhood but she said it’s not bad. But it’s the worst place in Odessa. I’m new with the area and once I got in my room I couldn’t even breathe. They spay a chemical that will cover the smell of the room. The sad part is I couldn’t even stay for five minutes. I checked out and I asked if I get refund but they refused. I got in my room and stayed 5 minutes. This is for the locals who do a lot of illegal stuffs sta... read more
1 staff member was nice but they did not do anything about the guests playing loud music and getting drunk (in the patio). The more the guests drank the louder they got, they even started to fight each other. Will never return again, Do not stay here if you actually want to sleep.
Business response:
Dear Guest, The situation you described regarding the noise disturbances you experienced is very disappointing to hear. We are very sorry you were not able to have a quiet and relaxing stay. When made aware of these situations, our staff is trained to have appropriate conversations with our guests to resolve such issues. We will share this with our team. Thank you for your feedback. We look forward to seeing you again. Sincerely, Hotel Management
No idea. They canceled the stay in the morning. Claiming guests had extended their stay so there was no room. I had to find alternative hotels upon arriving. Not planning to book through expedia or extended stay ever again.
Business response:
Dear Guest, We sincerely regret the disruption to your travel plans caused by the last-minute change to your reservation. We understand how frustrating it must have been to arrive and need to secure another hotel on short notice. While this situation is not representative of the experience we aim to provide, we genuinely appreciate you sharing your perspective. Your feedback has been shared with our team to help enhance coordination for future guests. Your feedback is valuable to us, and we hope to have the chance to show yo... read more
Frequently asked questions about Extended Stay America Select Suites - Odessa
How is Extended Stay America Select Suites - Odessa rated?
Extended Stay America Select Suites - Odessa has a 3.8 star rating with 189 reviews.
When is Extended Stay America Select Suites - Odessa open?
Extended Stay America Select Suites - Odessa is open now. It will close tomorrow at 12:00 a.m.