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Extended Stay America Select Suites - Odessa
- Hotels
- Odessa, TX
About this business
Location details
3031 E Business Loop 20, Odessa, TX, 79761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The air conditioner didnt work well during the day. It was very hot in there. There was also no toilet paper. Other than that, it wasnt too bad.
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the air conditioning and the lack of toilet paper. This is not the standard of service we aim to provide.We appreciate your constructive comments and will address these issues promptly to ensure a more comfortable stay for future guests. Should you choose to stay with us again, we will do our best to provide you with a better experience.Thank you for bringing this to our attention.
The in house kitchen was very convenient
Business response:
Thank you for your wonderful review! We're delighted to hear you enjoyed our in-house kitchen. Your feedback will be shared with our staff. We look forward to welcoming you back soon!
Business response:
Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager
Business response:
Thank you for revisiting your reviews and for your wonderful 10-star rating!
Obviously an older structure and shows signs of wear, but the room was clean and neat, towels and bed linens were bright white and clean. Glad there was laminate flooring instead in nasty carpet. Just an observation, not a complaint, was that there were no plates, utensils, no iron. Those are all available, but must be checked out from there office and we arrived late and were leaving earl the next morning, so I couldn't be bothered. No hair dryer, so it was a good thing I brought one. Check-in was easy-peasy. Normally I wou... read more
Business response:
Dear Edie,Thank you for your additional feedback, and for allowing me the opportunity to bid you farewell in person. It was truly a pleasure having you stay with us, and I'm delighted to hear that you enjoyed your time here.Your kind words about our property and your experience mean a lot to us. We take pride in providing clean and comfortable accommodations, and we're glad to know that you felt safe and welcomed during your stay.Wishing you safe travels and many more beautiful experiences ahead. Should your journey bring yo... read more
Wonderful Pleasant
Business response:
Paul, your 5-star review brightens our day! We're delighted to hear your experience was nothing short of wonderful. Here's to more memorable stays ahead!
Great place The clerk was extremely helpful and friendly. The room was very nice and economical. This is my go to place.
Business response:
"Michelle, your glowing 10-star review warms our hearts! We're delighted you found our staff helpful, enjoyed your stay, and consider us your go-to place. Can't wait to welcome you back!"
Business response:
Thank you, Daniel, for choosing us through Hotels.com and for the fantastic 5-star review! We're glad to have made your stay memorable. See you next time!
Business response:
Thank you so much, Brandon! We're delighted to hear you had a 5-star stay with us, at our newly renovated property. Looking forward to welcoming you back soon!
Frequently asked questions about Extended Stay America Select Suites - Odessa
How is Extended Stay America Select Suites - Odessa rated?
Extended Stay America Select Suites - Odessa has a 4.7 star rating with 108 reviews.
When is Extended Stay America Select Suites - Odessa open?
Extended Stay America Select Suites - Odessa is open now. It will close tomorrow at 12:00 a.m.