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Extended Stay America Select Suites - Orlando - Kissimmee
- Hotels
- Kissimmee, FL
About this business
Welcome to Extended Stay America - Orlando - Kissimmee! We are the perfect location for business travelers, students, tourists and those relocating to the Kissimmee, FL area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off U.S. Route 192. From our location, you can easily visit local attractions such as Walt Disney World Resort, Disney’s Animal Kingdom Theme Park, SeaWorld Orlando and Universal Orlando Resort. When you stay at an Extended S... read more
Location details
7727 West Irlo Bronson Memorial Highway, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not an extended stay We came for two nights to spend time with family. Room was smaller than average. Advertised as an “extended stay suites” it did not have any basic amenities such as hangers, iron, blow dryer, coffee pot. The hotel also had a very strong oder of marijuana both inside and outside even though it was advertised as a no smoking hotel.
Business response:
Dear Guest,We're sorry that your stay did not meet expectations. It's disappointing that the room size and lack of in-room amenities were not what you anticipated. Our team keeps certain items, like hangers, irons, and blow dryers, at the front desk and provides them upon request to ensure they are clean and available when needed. Although our guests' rooms are smoke-free, we occasionally have violations of this rule. Rest assured that maintaining a clean and fresh environment throughout our hotel is our top priority, and we... read more
Experiencia Mejorable El elevador no servía y nos tocó en el piso de hasta arriba. La parte de las escaleras olía muy raro igual que la habitación. La habitación no estaba muy limpia y se sentía pegajoso al entrar
Business response:
Dear Pablo,We apologize for the challenges you encountered during your stay. A malfunctioning elevator and unpleasant atmosphere can certainly impact comfort, and we regret that your experience was not as it should have been. We will address these concerns with our team to ensure these issues are resolved and provide a more welcoming environment. We appreciate your feedback and the opportunity to improve. We hope you will return so we can provide you with the exceptional visit you deserve.Sincerely,Hotel Management
Great location, but the room was not clean, the elevator was out of service, and housekeeping started knocking at the door at 10 AM despite being informed that checkout was at 11 AM.
Business response:
Dear Reynaldo,Thank you for your feedback regarding your stay. We truly appreciate your compliments about our prime location. However, we apologize for the cleanliness issues and the inconvenience caused by the elevator. We also apologize for the oversight with housekeeping timing. We value your input as it helps us improve. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience.Sincerely,Hotel Management
Staff was great
Business response:
Dear Victor, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. It was our pleasure to host your visit at Extended Stay America, and we look forward to seeing you soon.Sincerely,Hotel Management
Friendly and professional staff
Frequently asked questions about Extended Stay America Select Suites - Orlando - Kissimmee
How is Extended Stay America Select Suites - Orlando - Kissimmee rated?
Extended Stay America Select Suites - Orlando - Kissimmee has a 4.2 star rating with 418 reviews.
When is Extended Stay America Select Suites - Orlando - Kissimmee open?
Extended Stay America Select Suites - Orlando - Kissimmee is open now. It will close tomorrow at 12:00 a.m.