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Extended Stay America Select Suites - Orlando - Kissimmee
- Hotels
- Kissimmee, FL
About this business
Location details
7727 West Irlo Bronson Memorial Highway, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly and professional staff
First room wasn’t clean at all had hair in sheets and tooth paste left in sink. Second Room I was moved too had roaches and a heavy stuffiness that I had to let the window up and Clorox the entire room, but raid, and request new sheets just to feel ok while staying. Outside of cleanliness everything was fine.
Business response:
Dear Arnesha, On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests; therefore, we sincerely apologize this was not your experience. Please know we will share your feedback with our entire team to ensure this is not repeated.Thank you for your valuable comments, and we would welcome the opportunity to have you back soon.Sincerely,Hotel Management
Property clearly had a good maintenance program as someone was constantly mopping and cleaning. The smell of bleach can be smelled through out. It wasn’t over powering and was very subtle which is great. BUT the hotel guest were very trashy. A lot of the guest were low class, loud, and trashy. Two arguments amongst partners occurred aling with the smell of marijuana throughout our stay.
Business response:
Dear Dominick, We're glad to hear that you noticed the dedication to cleanliness and maintenance. We strive to create a welcoming and respectful atmosphere for all guests. Therefore, we're sorry to learn about the disturbances and inconveniences during your stay. We hope you will return so we can provide you with the exceptional visit you deserve.Sincerely,Hotel Management
Staff very helpful, friendly and professional. Felt very safe.
Business response:
Dear Georgina, Thank you for sharing your experience! We're delighted to hear you felt safe and appreciated the helpful and professional service at Extended Stay America. Our team takes pride in ensuring every guest feels welcome and well cared for. It’s wonderful to know their efforts made a positive impression. We look forward to welcoming you back for another great stay.Sincerely,Hotel Management
The location was very good
Business response:
Dear Jay, Thank you for your feedback! We’re delighted to hear that you found our location convenient. We strive to provide not only a prime location but also a comfortable and enjoyable stay for all our guests. Your input is invaluable to us. We look forward to welcoming you back to Extended Stay America and ensuring your next visit exceeds expectations! Safe travels!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Kissimmee
How is Extended Stay America Select Suites - Orlando - Kissimmee rated?
Extended Stay America Select Suites - Orlando - Kissimmee has a 3 star rating with 855 reviews.
When is Extended Stay America Select Suites - Orlando - Kissimmee open?
Extended Stay America Select Suites - Orlando - Kissimmee is open now. It will close tomorrow at 12:00 a.m.