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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
- Hotels
- Orlando, FL
About this business
Location details
1760 Pembrook Dr., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
DON"T GO HERE! This is not what it looks like! Do not use this hotel. I was shocked to find it dirty and run-down. There appeared to be "homeless" person down the hall- maybe renting by week or month. I almost left but it was late. My room was dirty, hallways were noisy. Hotel smelled musty. I use hotels.com all the time and have NEVER had a hotel like this.
Business response:
Lori - Thank you for the feedback about our hotel. I am so disappointed that you did not have a comfortable and enjoyable stay. Please accept my apology. The staff and I strive to provide all of our guests with a clean room, so I am saddened to read that we did not do this for you. As this hotel's manager, I can assure you we are working to enhance our cleaning services to ensure this does not happen again. Your feedback is very important to us, so thank you for sharing. We appreciate your business and do hope that you will ... read more
Web Site mis-leading Web site mis-leading. Shows that there is a gym available on site. When I asked they said there is one in the building next door but that it was only available to the people staying in that building , which is an extended stay facility as well. Would not work with me on it. Very disappointing
Business response:
Margie - Thank you for providing us with details about your stay. I am very sorry that we were unable to provide you with a gym at our hotel. To ensure we are not misleading anyone in the future, we have confirmed that the information provided about our hotel is accurate on the travel websites. Still, we do apologize for any confusion and inconvenience that may have been caused. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better stay the next time you're ... read more
Most rude front desk ever.
Do NOT Recommend! The staff was nice & helpful, but room was filthy. Had to go buy Lysol before we could touch anything. Room smeld of mold & chemicals. The air conditioning vent smeld moldy as well and blew onto the bed at us. Not surprising last day there left with a throat/sinus infection. Breakfast is a joke, not even cereal or juice! Never going back.
Dirty and uncomfortable!! If you want human hairs all over your bed sheets and the bath tub to be dirty then this your place. When I brought these issues to the staff I was told I had to change the sheets myself and run the shower to "clean" the tub. The bed was about as comfortable as sleeping on the floor. This was probably one of the worst hotel stays I've had in a while.
Not willing to stay a second night Hotel staff nice, but room not so nice - smelled like fish, dead cockroach on the floor, VERY lumpy mattress, disgusting view of mold in toilet from tub
F for cleanliness When we walked in to our room and into the bathroom, we noticed their was pee all over the toilet seat, It as disgusting. Clearly, the maid had cleaned the whole room and bathroom but apparently she missed the toilet. We gagged but it was way too late to demand another room. We cleaned it ourselves (gross). The towels are hard, dingy grey (they're supposed to be white) and just really rough. I was hesitant to use them at all. I love that there are kitchens in the hotel room, but that was about it. Our bed s... read more
Rooms are horrible The room I stayed in was not clean. The bathroom had mildew, the carpet was all dirty. I would not recommend
It was okay for the price. Did not had a good Experience. Bathroom door locak was broken. It was an okay stay.
Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 3.2 star rating with 2,177 reviews.
When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.