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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.

3.2
  • Hotels
  • Orlando, FL

About this business

HospitalityHotels

Location details

1760 Pembrook Dr., Orlando, FL, 32810, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,177 reviews
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Majed 
10 years ago

Less expectation for high price The breakfast was very poor , room was not clean and a bit smaller than expected , for the price paid this was below my expectations 

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barbara 
10 years ago

The room had strong odor of a pet.that must of been in the room.on the door there was a sign that a pet had been inside. i requested another room but no other room was available.so the house cleaner sprayed air freshner but did no good. I m highly allergic to all pet hairs.i kept requesting a change room. But none were available. 

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Anonymous 
10 years ago

BAD We where given a smoking room. It smelled of strong smoke.. Tha a/c didn't work! 

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Anonymous 
10 years ago

dirty rooms the breakfast was just oatmeal, coffee, tea, oranges, and nutritional bars. the room has smells and the clean towel they provided has hair on them. 

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Asha 
10 years ago
Carmen W.'s profile image
Carmen W. 
10 years ago

terrible experience From start to finish, there were issues. I reserved a non smoking room and was given a smoking room and the odor was so awful that we could not even sleep. When i told the staff I needed a non smoking room, she said that she could not get into the computer and that was my only choice. Maria did salvage the situation the next morning, however, this could have been resolved the night before. The amenities were few. no blow dryer or even coffee 

Anonymous's profile image
Anonymous 
10 years ago

It will suffice for a brief one night stay. I booked the hotel for an overnight stay out of town to see friends. The road has lots of work being done on it, so it was hard to actually get to the hotel; had to phone the receptionist (who was actually very nice). Upon my arrival to the room there was a very distinct wet/moldy smell in the room. As I walked near the air conditioner I found out why: the entire carpet near it was SOAKED! I called the front desk but was told there was not another room my size available. Fine. I we... read more

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Breanna 
10 years ago

could havr been alot better Didn't have to many amenities No pool No Jacuzzi Hotel conditions seem likes they need remodeling for the price I expected a little more 

Business response:

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not have the amenities you were looking for. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future. 

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N/A 
10 years ago

This hotel was the worst hotel I have ever been in. The staff was extremely rude and not helpful at all. There was hair in the refrigerator , on the cooking plate and in the drawers also one of the drawers was just hanging there. The freezer was rattling because of loose elements and could only be stopped by putting paper towels in there. The microwave did not work, the television was falling apart in other words an absolute horrible experience. 

Business response:

Your review for our hotel was recently brought to my attention. I was disheartened to read that you didn't have a pleasant stay. Please accept our apologies. Our goal is to ensure you are provided with a clean, comfortable room while you are our guest, so please do not hesitate to report any issues you may experience right away to our front desk staff so we may resolve them for you during your stay. Please be assured that customer service and cleanliness are of the utmost concern to us and feedback such as yours is taken ver... read more

Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.

How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?

Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 3.2 star rating with 2,177 reviews. 

When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?

Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.