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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
- Hotels
- Orlando, FL
About this business
Location details
1760 Pembrook Dr., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not the best hotel choice. it was very smelly in hallway and in the hotel room, not the best comfort you could get, but its alright, they should lower the price to like 40$ because its not worth for much more money.
Business response:
Thank you for the feedback about your stay at our hotel. The situation you described regarding strong odors is truly regrettable. We are very sorry for your experience. To prevent this from happening again, my team will monitor the common areas and rooms to ensure that we take care of any strong odors that arise. Please do not hesitate to report any issues such as this to the Front Desk, so we may resolve them right away during your stay with us. Thanks to your feedback, we can continue to work on providing an exceptional st... read more
failure to maintain air conditioning the air conditioning unit failed to cool the room but even worse was the noise it made. the noise was so loud that it would wake you up in the middle of the night and level of the noise prevented you from hearing the TV. our stay was a disaster.
Business response:
Thank you for the feedback about your stay at our hotel. I sincerely apologize that your air conditioning unit was not working during your stay. In response to your feedback, we will inspect and service the unit to ensure it is in proper working condition. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We appreciate your business and hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Stupid Just stupid. We stayed in a "smoking" room and the alarm would go off once you exhale. We called the front dest and told them about the situation, they said oh well its not supposed to to that but oh well we can't do anything about it. Resiculous.
Very Disapointed We stayed here for 3 nights only because we had already paid through expedia otherwise we would have left. Besides having flea bites on our calves, spider in my bed along with a bite. The beds were very uncomfortable. We I asked for more towels they did not have any clean so I had to wait for over an hour to get any. There was no counter person one night when I went down to complain only a maid. The staff was NOT helpful and to top it off they charged an additional 25.00 on my card for what I have no idea ti... read more
bad bad hotel....................................................
Reserved a non-smoking and was given a smoking room as...only room available. The floor reeked of smoke. Meager breakfast and no pool. A very low end hotel, stay elsewhere.
confused. Currently sitting in parking lot because hotels claims to have no reservation for me after having a confirmation number for this stay. Only to come find out there are THREE locations within one mile. Very confusing when hotels.com maps points you in the direction but never clarifies anything.
Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 3.2 star rating with 2,177 reviews.
When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.