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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
- Hotels
- Orlando, FL
About this business
Location details
1760 Pembrook Dr., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
needs cleaning Room had horrible odor and was not clean....a/c was turning off all night and it was hot
Business response:
Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room was not what you expected and that you had problems with the A/C. I discussed your comments with the team, and we will look into these issues for resolution. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Please in the future if you have any issues during your stay report them to the Front Desk so we may... read more
Musty Room The AC unit didn't work well, the room smelled musty, no cups in room.
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that there were cleanliness and maintenance issues in your room. In response to your feedback, please be assured that we will look into these issues for resolution. In the future, please do not hesitate to report any issues to the front desk so we may resolve them for you right away during your stay. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Th... read more
You can do better for the price. Rooms do not come with any dinnerware, you have to pay extra if you want to cook because you have to rent everything, there is not much around the hotel in the neighborhood, and the hotel was very noisy.
Gross This place was gross. There was a crack in the tub, a small hole in the wall by the tub (that they filled in with caulk) rusted appliances and the bed linens looked and smelled old- they were even falling apart. I am very familiar with this area (used to live down the street) and I was shocked at the conditions of the room for such a great/ high traffic area.
Review TV was not working, Burner was working. AC was not so good.
No good for me Not a good option to stay
horrible horrible
lousy hotel this has to be one of the worst places I have ever stayed in. we asked for non smoking but the rooms stunk of smoke. also the halls. there was nothing in the room except some towels. no cleanup service, no nothing. my friends asked to change their room and they had nothing but one room with single beds. I was disgusted with the whole thing. I think we should be monetarily compensated for these rooms. await to hear from you
Business response:
Bernie - Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so we are disappointed to hear that we did not meet your expectations. We are sorry that you experienced a smoke odor and were not informed of our available kitchenware and toiletries. We will work with our housekeeping staff to ensure that our hotel smells fresh at all times. We will also review your feedback with our front desk staff to make sure we are fully informing our guests of our available ame... read more
dont stay here Dirty smelly room. Dirty sheets. I slept in a chair. It had an awful smell too. Looked like it was never cleaned and the sheets were off white with stains. Horrible
Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 3.2 star rating with 2,177 reviews.
When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.