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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
- Hotels
- Orlando, FL
About this business
Location details
1760 Pembrook Dr., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
a 2 the hotel area was very nice. the furniture especially the drawers really need to be updated.
Business response:
Thank you for taking the time to tell us about your visit! We are happy your overall stay was good. We will share your feedback with the appropriate team members, so we can take action to prevent. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
The property is always nice and convenient. Staff is always friendly.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
good
Business response:
Alfredo, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
David, thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Quite place I didn't have any house keeping service during my stay. I'm sure it very good. It was an overnight trip that I made into 2 nights.
Business response:
Joseph, thank you for your review of Extended Stay America. We are glad you had a pleasant time here. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We will remind our front desk to communicate this more clearly going forward. Thank you again for your business, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not for everyone The hotel does not have a gym as advertised. The rooms smell like strong chemicals, and the front desk person said I had to check out all of my kitchen equipment at the front desk—that it was not safe to have cooking tools around the chemicals in the room. There was no hair dryer, no coffee maker available, and the kitchen was small and out of date. Finally, the maid did not clean my room one time during the entire stay.
Business response:
Jarrod, thank you for being our guest. Although overall you had a pleasant stay, we are sorry for the cleanliness issue you encountered and regret your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure ... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 3.2 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.