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Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled like smoke & the noise all night long from other rooms over head was out of control. We call the front desk but it didn't seem to matter.
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Hotel excelente custo benefício para quem quer economizar em estadia. Funcionários educados e atenciosos. Limpeza do quarto a cada 15 dias e limpam apenas o chão, não trocam nem os lençóis, mas deixam os mesmos para os hóspedes trocarem. Recepção é apenas um balcão onde fazem checkin e chekout e não funciona nos finais de semana. ...Fiquei duas semanas com minha família e apesar de tudo isso, foi bastante tranquilo esses dias. Recomendo apenas para quem quer mesmo economizar.
Business response:
Thank you for taking time to review our location. We are thrilled that we could provide you with a relaxing and enjoyable stay at our property. We are looking forward to your return trip and the chance to provide you with a perfect stay on your next visit.
experiencia El personal del hotel muy amable con los turistas, agradezco mucho a los señores del counter y a la señora de limpieza. El olor de la hatación 100% desagradable, nauseabundo, deben mejorar esto.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Decepción Desde el primer día la pase mal porque me acomodaron en un piso de fumadores cuando yo había reservado en área de NO fumar. Intenté que me cambiaran pero la persona que estaba en el Front Desk me atendió inadecuadamente y me indicó que todas las habitaciones estaban ocupadas que el hotel estaba lleno y que no podían cambiarme. Tuve que estar fuera del hotel todos los días para no soportar el olor a cigarrillo que entraba desde el pasillo. Realmente estoy bien decepcionado del hotel. No volveré a hospedarme nunca má... read more
Business response:
We apologize for your negative experience during your stay at Value Place. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Bad experience people were smoking in the hallway. No attendance at the reception area. Bed sheet was not clean the room smelled.
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
Is this a halfway house ? I really have no idea who stays here in rates it a 3 1/2 stars. The front lobby was a narrow hallway that reminded me of a police station Front desk. Staff were very friendly but The clientele appeared very seedy. I wasn't 100% sure if my room was smoke free or not but it sure smelled like there were smokers here prior to my stay. The bed was hard as a rock in the carpets are stained I guess you get what you pay for
Business response:
Thank you for choosing Value Place for your recent stay in Orlando. I would like to personally apologize for any issues you experienced. We continually try to do our best for all of our guests, but unfortunately, sometimes we fail. We wish you nothing but the best in your future travels.
3miserable days Dirty rooms. Smelly
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Did not have our room hotel overbooked and did not accommodate us at all. Four hours of being in the road and stranded without accommodations. Really bad situation.
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Not a hotel I was not happy here, stayed out of desperate christmas holiday bonanza due to sky high rates in Orlando. Stayed two weeks, for get about linen, towel change unless you pay for it. They advertise as big kitchen but nothing in it you have to pay(buy) all the utensils if you pay its yours. Nothing offered to people as courtesy there is not even a small area to socialize with people. If u have no car its just u stack there. Not recommended.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 848 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.