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10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel sucks I never stayed in the room. We waited for over an hour and no one cam to the front desk.
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
hotel moradia cheirando a cigarro estadia não agradável pois o hotel é moradia também, com muito movimento de imigrantes trabalhadores de construção civil, cheirando a cigarro em toda área comum, pessoas esquisitas circulando pelos corredores e fumando em pequenas reuniões externas inclusive de madrugada. Só oferecem limpeza no quarto na sexta-feira. Recepção não é multilingue e atendentes não são simpáticas.Pedimos um secador e o secador não esquenta já que não tem secadores nos banheiros. Se for casal ou família não recome... read more
Business response:
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.
Juan was super fantastic! Juan greeted us along arrival and was great, the rest of the staff not very much. Watch using the laundry there took $3.00 extra and the staff couldn't do anything.
Business response:
Thank you for taking the time to comment on your recent stay at WoodSpring Suites. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed the rest of your stay.
We booked and paid for a double queen room but could only get a single full and some extra blankets for my daughter to sleep on on the floor but no extra pillow. The room smelled HORRIBLE! The bed sheets were dirty. The walls are so thin you could hear everything,including footsteps from the floor above. ZERO SLEEP! Did I mention the bugs? When I complained I was told the general manager would call, nothing. If I could give this a nagative rating ,I would.
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Do NOT recommend this hotel Throughout our stay here so far we have witnessed mutilple drug deals going on in the parking lot. Pretty obvious, especially when its happening right outside our exit door and in other areas of the parking lot at night and mid day. We have also seen alot of Suspicious people in and out of woods as well, usually at dark. The Police have came multiple times at 1am & 3am. Along with ambulances and firetrucks, being woken up at all hours of the night. There has also been a Hotel worker banging on the... read more
Business response:
I apologize for the negative experience during your time at WoodSpring Suites. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give WoodSpring Suites another chance.
Kind of a low rent and of town. After staying here, I would avoid this end of town. I don't think it is particular to this hotel, but this part of town caters to "Working Girls" and they seem to use this hotel and others in the area. It is not a family friendly area of town. This activity went on with the knowledge of the girl at the front desk. Service was generally poor, except when dealing with the hotel operations manager he was great. There was a bra in the middle of the floor in the hallway on the way to my room one da... read more
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Great for the price but.... So the staff and rooms were nice for the price and they were very accommodating. But, I saw two roaches in the room and stains on the sheets when we got there (which they quickly changed for us). One of the stoves didn't work and we had to have a maintenence worker come and unclog the drain for the tub. Biggest thing for me was that there were drug dealers and crack heads who lived there. I was even approached by someone trying to sell me something. When I was checking out, there was an incident w... read more
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
All Bad Hotel room was not clean. We had roaches in our room. They only offer housekeeping I think once a week. The area and people were kind of shady. My kids were scared. Definitely will not stay there ever again.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Good location but would not recommend First I'd like to say that the staff was friendly. No complaints there. That was about the only good thing about my stay however. My room keys stopped working 3 different times. I couldn't get in to my room until 5pm because it wasn't ready upon check in. There were people smoking weed daily on my floor despite me complaining about it to staff. The common hallways smelled dirty and musty and were generally unkept with stains in the carpet. That dirty smell was coming from the people that... read more
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 848 reviews.
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.