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Extended Stay America Select Suites - Orlando - South

2.8
  • Hotels
  • Orlando, FL

About this business

HospitalityHotels

Location details

10401 S John Young Pkwy, Orlando, FL, 32837, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.8848 reviews
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Mauricio's profile image
Mauricio 
8 years ago

Hotel SUJO e ninho de baratas! Hotel do qual não possui serviço de quarto, muito menos de limpeza. Possui ninho de baratas, todo dia matava pelo menos umas 5 filhotes. Não recomendaria nem para o pior inimigo, não volto mais lá. Único ponto positivo é o custo, que é relativamente baixo. Localização razoável. Mas sujo, bem sujo. 

Business response:

We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us. 

Louis's profile image
Louis 
8 years ago

Not a good reccomendation from me! The place wasnt totaly bad. The reservation was to stated to be a non smoking room, I got in late evening and the front desk agent did not tell me regarding the room. In the morning I questioned the room and ask if I could be moved(that is when I was told it was a smoking room and no other rooms were availble). She told me she would work on it for me. That even(day two) my keey was not opening my room and the office close isn't 24hours. The t was there and agree problems had accured with th... read more

Business response:

We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best. 

Anonymous's profile image
Anonymous 
8 years ago

Don't stay here This was the worst experience ever. I booked this for my birthday due to the fact I was going to be staying extended time and I wanted to cook my own food etc and hotels don't really offer the same amenities. When me and my boyfriend arrived after leaving straight from the airport. We waited behind some guest and the lady at the desk yelled over to us and asked if we needed help. We said yes we're waiting to check in. She then yelled over to me saying "oh you don't have reservations" which instantly Upset me.... read more

Business response:

Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try. 

Matthew's profile image
Matthew 
8 years ago

ID RATHER GET MURDERED AT THE BATES MOTEL This place is also an extended stay hotel. TRANSLATION: People live here full time. Some floors are smoking floors and they wreak like an ashtray. People look like zombies that slowly shuffle down the hall in a semi-comatose state while mumbling incoherently to themselves or their imaginary friends. THIS PLACE IS SCARY! One 80yr old lady invited me over for taco Tuesday and believe me I know exactly what she meant. I was terrified and i'm 6'4 210 with a black belt and a carry permit.... read more

Business response:

I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area. 

Cassidy's profile image
Cassidy 
8 years ago

Horrible customer service It's was horrible the employee was on the phone with her friend the whole time and she could not find our booking and then some how she found it and then our keys weren't working and she was very rude about it 

Business response:

I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area. 

Susan's profile image
Susan 
8 years ago

Orlando trip Questioned security of hotel. No reception person at night or early in the morning. Awoke to people in the next room or across the hall, loud voices like arguing at 5:00 am. Again at 7:00 am. No hair dryer. Small kitchenette, but no plates, silverware or cooking item available. Did not feel comfortable in this hotel. 

Business response:

I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area. 

Nelson's profile image
Nelson 
8 years ago

If you have respiratory problems and are tired of Crusty vomit on carpets, heavy cigarette smell in the haulways and the rooms! Please is disgusting!!! Great hotel if you want to catch something 

Business response:

I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services. 

Arnold's profile image
Arnold 
8 years ago

Paper thin walls Hotel is OK but be very much aware that the walls between the rooms and above you are paper thin. You can hear "everything" and sleeping at night becomes a huge challenge. If you insist on staying here take the top floor at the end of the hall that way you only have one neighbor to deal with. Also we aware that the reception is only open for a few hours during the day. 

Business response:

Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing WoodSpring Suites. 

Ruben's profile image
Ruben 
8 years ago

On The Cheap Cons: - No shampoo in room - Fridge was unplugged from wall - No night table lamp - Non existing window curtains or decent blackout screen. - Slow check-in, computer was misbehaving - Loud, loud, loud. You can hear across multiple rooms. - Dirty and smelly hallways Pros: - Inexpensive - Walgreens nearby - Lots of parking - Nice secluded location 

Business response:

We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us. 

Frequently asked questions about Extended Stay America Select Suites - Orlando - South

How is Extended Stay America Select Suites - Orlando - South rated?

Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 848 reviews. 

When is Extended Stay America Select Suites - Orlando - South open?

Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.