This profile has been claimed by the business owner or representative.
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great for the price but.... So the staff and rooms were nice for the price and they were very accommodating. But, I saw two roaches in the room and stains on the sheets when we got there (which they quickly changed for us). One of the stoves didn't work and we had to have a maintenence worker come and unclog the drain for the tub. Biggest thing for me was that there were drug dealers and crack heads who lived there. I was even approached by someone trying to sell me something. When I was checking out, there was an incident w... read more
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
All Bad Hotel room was not clean. We had roaches in our room. They only offer housekeeping I think once a week. The area and people were kind of shady. My kids were scared. Definitely will not stay there ever again.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Good location but would not recommend First I'd like to say that the staff was friendly. No complaints there. That was about the only good thing about my stay however. My room keys stopped working 3 different times. I couldn't get in to my room until 5pm because it wasn't ready upon check in. There were people smoking weed daily on my floor despite me complaining about it to staff. The common hallways smelled dirty and musty and were generally unkept with stains in the carpet. That dirty smell was coming from the people that... read more
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Hotel SUJO e ninho de baratas! Hotel do qual não possui serviço de quarto, muito menos de limpeza. Possui ninho de baratas, todo dia matava pelo menos umas 5 filhotes. Não recomendaria nem para o pior inimigo, não volto mais lá. Único ponto positivo é o custo, que é relativamente baixo. Localização razoável. Mas sujo, bem sujo.
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Not a good reccomendation from me! The place wasnt totaly bad. The reservation was to stated to be a non smoking room, I got in late evening and the front desk agent did not tell me regarding the room. In the morning I questioned the room and ask if I could be moved(that is when I was told it was a smoking room and no other rooms were availble). She told me she would work on it for me. That even(day two) my keey was not opening my room and the office close isn't 24hours. The t was there and agree problems had accured with th... read more
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
Don't stay here This was the worst experience ever. I booked this for my birthday due to the fact I was going to be staying extended time and I wanted to cook my own food etc and hotels don't really offer the same amenities. When me and my boyfriend arrived after leaving straight from the airport. We waited behind some guest and the lady at the desk yelled over to us and asked if we needed help. We said yes we're waiting to check in. She then yelled over to me saying "oh you don't have reservations" which instantly Upset me.... read more
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
ID RATHER GET MURDERED AT THE BATES MOTEL This place is also an extended stay hotel. TRANSLATION: People live here full time. Some floors are smoking floors and they wreak like an ashtray. People look like zombies that slowly shuffle down the hall in a semi-comatose state while mumbling incoherently to themselves or their imaginary friends. THIS PLACE IS SCARY! One 80yr old lady invited me over for taco Tuesday and believe me I know exactly what she meant. I was terrified and i'm 6'4 210 with a black belt and a carry permit.... read more
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Horrible customer service It's was horrible the employee was on the phone with her friend the whole time and she could not find our booking and then some how she found it and then our keys weren't working and she was very rude about it
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Orlando trip Questioned security of hotel. No reception person at night or early in the morning. Awoke to people in the next room or across the hall, loud voices like arguing at 5:00 am. Again at 7:00 am. No hair dryer. Small kitchenette, but no plates, silverware or cooking item available. Did not feel comfortable in this hotel.
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 888 reviews.
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.