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Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel smells in the walk ways and in room. Carpet is nasty.
Business response:
Thank you for sharing feedback on your impressions of our hotel. We are looking into the issues you mentioned so we can provide the best possible experience for future guests.
Ok place to stay The nice woman who checked me in was very accommodating and sweet. The location was convenient as the hotel was located close to 528. While the bed was comfortable, my room smelled horrible. I didn't say anything as I was only using the room for a few hours before leaving for work. Also, there was a roach crawling on my bag when I woke up in the morning. The carpet was also damp.
Business response:
Thank you for reviewing our hotel. We are pleased to hear you appreciated the comfortable bed, great staff, and that our location was convenient for you. We work very hard to deliver clean rooms and we are looking into the other issues you noted. We would look forward to welcoming you back again for a better experience.
smelly air unit loud skimpy shampoo
Business response:
• Thank you for taking time to rate our hotel and provide us with feedback on your stay. WoodSpring Suites strives to serve our guests and provide them with an all-around positive experience and we are sorry to hear that our rooms did not live up to your expectations. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Hotel infested of roaches The was very dusty and roaches keep coming out from everywhere including the elevator don’t stay there you would regret it
Business response:
Thank you for your review. We value your feedback and apologize for your negative experience. We strive for clean, comfortable rooms and we are so sorry that we seem to have fallen short. We are addressing this issue with the hotel and we appreciate you letting us know.
Totally disappointed. I don't recommend to any one
Business response:
Thank you for taking time to rate our hotel. We are sorry you were disappointed with your stay. Our goal is to provide an all-around positive experience for every guest. It sounds like we fell short with you. Best wishes in your future travels.
Never Again Room was never cleaned even after requested. TV was not working properly. Brought our own toiletries and they were thrown out.
No soap Staff not friendly. Tried to tell me I could not cancel multiple nights. Had no soap at hotel. Bed did not look like sheets had been changed. No Ice.
Room was terrible, also had ants! Checked out 20 minutes after checking in.
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 848 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.