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10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No soap Staff not friendly. Tried to tell me I could not cancel multiple nights. Had no soap at hotel. Bed did not look like sheets had been changed. No Ice.
Room was terrible, also had ants! Checked out 20 minutes after checking in.
I won't re-book with them. So upon check in the front desk receptionist was having a off topic conversation with guy for about 10 min before she notice I was standing there to check in. Then when I got to the room the AC was not blowing cool air had to adjust it to on. In the hotel room there was blue tape on the floor as if they were under construction with something. The room is very small. there wasn't a garbage bin in the room or bathroom. They only had provided one towel and one rag in the bathroom and when I called for... read more
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will reconsider staying with us again the next time your travels bring you to our area.
Not what I thought it would be. First, I have stayed in MANY motels in my 48 years of life, from fancy 4/5 star hotels to little nothing 1/2 star hotels. This may have been my worst ever experience. First, at check in, she told me my CC was declined. I was surprised, as I had PRE-PAID! There was no reason to run the card # on the receipt. I would have been dbl charged had their been room on that card. The room was fairly clean. Nothing really to say, other than the fact that one of the pillows was completely lopsided and lum... read more
Business response:
Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing to stay with us.
Bad service Had to wait at door while front desk person was texting on phone. I could see her through the crack of the door texting and she knew I was waiting.
Fools gold The outside appearance was extremely deceptive. Besides the regular human residents there were rodents ( roaches) so much so I hade to buy spray in order to feel free from roaches crawling on me. Horrible experience ever . This place should be reported to the BBB.
Roaches and Bed bugs Roaches. Bed bugs. Stained linen. Nasty walls. Room doesn't match the pictures on hotels.com. It was horrible. I prepaid for a week but I checked out after the second day. Disgusting
Completely dissatisfied The first room they gave me a smoking room. I'm requested a non smoking room. There was vomiting in the elevator I told the front deck no urgency to clean it. There was a dirty sock in my room clearly no one cleaned it. The toilet wouldn't flush the slink was clogged.
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 888 reviews.
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.