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10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pathetic experience It's a confusing, pathetic experience staying here. The front-desk people are friendly, but they can only offer very limited help. Front-desk doesn't offer 24-hour (even 12-hour, no) service, so visitors please plan ahead. The hotel information says that all rooms are with kitchenettes, but in fact there is neither cookware nor boiler. The front-desk refused to lend me any cookware, so I cannot make tea at my room. The hotel is located at middle of nowhere. Also, I felt very unsecured in the hotel but I d... read more
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.
Avoid this hotel Avoid this hotel. Read current reviews. The review score is padded by older reviews. I booked a non-smoking room, yet the room I was given had ash trays. The room smelled horrible. The chairs are hard, cheap plastic or rubber. The bed was hard and uncomfortable. The pillows were thin and cheap. There was a stain on the comforter. The remote control was sticky. There is no soap or shampoo for the shower. There is only 1 piece of soap for the sink. The hotel does not have free high speed WiFi like they adver... read more
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Horrible experience... This hotel service is pathetic. We were supposed to reach at hotel around 7 PM evening. Our flight was delayed and we also had to take dinner for family. We reached around 9/9.30. There was no one in the hotel for us to check in when we reached there. Horrible...first shock. We tried calling on the property number. No one picked up. Hotels.com reached the property and found out that the hotel did not even keep the original non-smoking room for us. It was pathetic experience and will never come to this ... read more
Make a great home for the Homeless :( no staff on duty after 10 pm, we checked in at 3:00 PM and did not check room.... the counter person and a maid had a very long conversation about one of the other employees tring to get them fired ? .....after attending my daughters graduation we came in at 10 and went to the room.... the elavator had trash all over the floor as did the hall.... I went in the restroom and my feet stuck to the floor...sounded like you had tape on your feet... I turned on the TV and the remote only worked... read more
Cheap Cockroach. No soap. Didn't clean/make room for second night.
Took over 1 1/2 weeks to get moved to a more quiet room, front desk wanted to charge me for 2 rooms if I wanted to switch. finaly got a room more quiet , turned on the cooktop and out came sparks and smoke, told front desk about it and after 3 or 4 times of asking for it to be fixed it's still broken and maybe a fire hazard and they seem to care not, also have had to kill about 1 dozen roaches so far.
Não ficarei novamente hospedado lá , internet sempre com problemas, chegou a ficar duas semanas sem a arrumadeira limpar o quarto, Trocar as toalhas e trocar a roupa de cama.
The worst hotel. The hotel didn't honor our reservation.
Too far from the shopping centers and restaurants. The hotel best suits long term stay. it has all of the big appliances but no small ones every time you go out you have to bring in food no restaurants around.
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 848 reviews.
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.