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Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel, friendly staff. Overall the hotel was nice and they were very accommodating when I had to cancel my second pre-paid night due to a family emergency. I did see ONE tiny roach by the fridge (which I killed), but it's FL where bugs of all sorts reign supreme and with kitchenettes inside the rooms I can see where that could happen.
Business response:
It's so nice to read a review of your stay at Extended Stay America - Orlando - Southpark - Equity Row. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. We look forward to your next stay! Sincerely, General Manager
Affordable hotel but i guess you get what you pay. Hotel smelled in lobby. But my biggest issue was there were SEVERAL stains and hairs on blankets and sheets.
Business response:
We appreciate your review. We are committed to providing clean and well-maintained rooms for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with our housekeeping team to ensure a revisit of our processes. We hope you will consider giving us another chance so that we can make it up to you. Sincerely, General Manager
Hotel west of Orlando Hotel was nice, however doors into housekeeping across the hall from my room, were constantly being slammed. The description on Free Breakfast was a little deceiving, since there was only breakfast bars, muffins and coffee.
Business response:
David, thank you for choosing Extended Stay America - Orlando - Southpark - Equity Row for your stay. We are happy to know your overall visit was good and that you liked our hotel. With that said, I am sorry for not meeting all of your expectations and have taken a note of your observations. We hope the positive aspects of our visit will encourage you to come and see us again the next time you are in this area. Sincerely, General Manager
Not bad for the price Single guy that needed a place to stay for a last min convention. Didn't really care where, just needed a bed and shower. Skeptical going here, but it wasn't bad for the price. Restrooms were clean, so we're the sheets.
Business response:
Thank you for being our guest. We are pleased to know you liked the good value we offer and had a comfortable stay with us. It was a pleasure having you here, and we hope to welcome you back soon. Sincerely, General Manager
Safe and comfortable Hotel well located Good hotel, not expensive, kitchen facilities make it a real buy. They will give you cooking supplies all organized in plastic boxes. Quiet AC unit, bath tub, comfortable bed and sheets. Where it fails, is in the breakfast, which is a little bar set up in a hallway, period. No place to sit, no TV, no decor... and basic. This has to be the worst breakfast set up I have ever had... Also, not sure why, I guess the type of people the place attracts, but the floors outside the elevators w... read more
Business response:
Allan, thank you for choosing to stay at Extended Stay America - Orlando - Southpark - Equity Row. We are glad to read that you liked your well-equipped room and our convenient location. However, we are sorry for not being able to impress you with our breakfast offerings. We will surely share your review with our Food & Beverages team to see where we can make improvements. We also regret the inconvenience caused due to cleanliness issues. We hope to see you again and have the opportunity to make your next stay perfect in eve... read more
Business vacation My stay was absolutely wonderful. The staff was very accommodating, the room was nice, and my son and I felt quite comfortable and safe. The pool was nice as well!
Business response:
Tonja, thank you for being our guest and for taking time to review your experience at Extended Stay America - Orlando - Southpark - Equity Row. It's so nice to know you found your suite comfortable and were pleased with the exceptional service from our staff. We appreciate your feedback and hope to welcome you and your son back again. Sincerely, General Manager
Sad breakast Breakfast had alot to be desired. Coffee only no juice no milk. Packaged muffins and granola bars left us wanting more.
Business response:
Raquel, we appreciate you being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will share your feedback with our food and beverage team in an effort to improve our future guest experiences. We hope you will offer us another opportunity to serve you again. Sincerely, General Manager
Business response:
Brian, thank you for reviewing the Extended Stay America - Orlando - Southpark - Equity Row. We appreciate your nice rating and are glad you enjoyed your time with us. Please come back and see us again! Sincerely, General Manager
The room was nice a little smaller than my other room at Extended Stay. The room was clean but I was very discouraged to go back to this location because I killed 2 roaches! That was not cool & I do not take vacations to go home with bugs that I did not have prior to staying in a hotel room. No special accommodations were made for my inconvenience.
Business response:
Heather, thank you for choosing Extended Stay America - Orlando - Southpark - Equity Row. We are glad your overall stay was a comfortable one. Having said that, please accept my apologies for the issue you experienced in your room. I have shared your feedback with my housekeeping team to ensure this was an isolated issue. We hope you will give us another chance to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 3.2 star rating with 2,491 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.