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Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Less than satisfied When we pulled back the covers on the bed there was a long dark hair. The pillows were hard and the sink in the bathroom was dirty. The front desk guy acted as if he were doing us a favor for any request. The free breakfast was poor. It consisted of granola bars one day stale donuts the next and not a large variety. Always out of coffee.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I have retrained our staff to make sure each guest receives professional customer service and that we are thoroughly inspecting rooms prior to guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show you our positiv... read more
Ok when there's nothing else available The carpet had a musky and funky wet type of smell
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
It wasn't the best or the worst- will I come back No..
Business response:
Thank you for your recent review of your stay. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, we will continue to strive to provide each guest with professional customer service and a comfortable stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
TRES TRES BIEN TRES BIEN
Good Hotel, close and quiet Not the first time on this hotel. I choose becuase i know that the room will be clean, the services working, and the people attending it kind. The only thing,is that the kitchen tolos was not on the room, and i have to ask for it.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that our amenities were not to your expectations. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request to be delivered to guest rooms for convenience. Still, I am pleased to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will... read more
Hotel horrible Es un hotel para una noche de pasada , no es para recreación , los colchones tan malos q es mejor dormir en el suelo , y mi habitación decía no fumadores y cuando entre la peste a cigarro fue horrible , además meten perros en las habitaciones en fin un desastre , no vuelvo más
No frills, hard beds and a bit far from the beaten path. Good enough for the very low price.
Business response:
Thank you for taking the time to write a review of your experience with us. Please accept our apologies that you did not have a comfortable stay. I will be sure to inspect our mattresses to ensure they meet our company’s high standards. Still, I am glad to read that you had a satisfactory stay overall and enjoyed our reasonable rates. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Large room outside craziness of downtown Orlando Room was smelly, a/c was smelling bad. Was suppose to clean it the day we left... Otherwise, room was OK.
Business response:
Thank you for your recent review of your stay. Please accept our apologies for the room conditions you experienced. In response to your feedback, I will share your comments with our housekeeping and maintenance staff to ensure that each guest has a comfortable stay. I will also make sure that we are thoroughly inspecting rooms prior to guest arrivals. We continually work to improve our hotel, so I really appreciate your feedback. We would love to have another chance to provide you with a better experience at our hotel the ne... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 4.3 star rating with 1,367 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.