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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Outdated, disappointing and dirty Couldn’t call front desk to report broken window as the phone was not working. Window was fixed since I gave feedback to Expedia. Laundry room has roaches. No ice machine if you need ice you need to go to the property next door which is also an Extended Stay. No housekeeping service was offered the next day. Came to undone beds, etc. had to go to front desk for toilet paper. Breakfast attendant very nice but there was a guest helping her?!!? Since the front desk was unattended she had to ass... read more
Business response:
Lyzzie, please accept our sincere apologies for the issues you encountered and regret the inconvenience caused. We regret not meeting all of your expectations and rest ensured that corrective actions are being taken. We are committed to making sure that we don't repeat what you experienced. Thanks for your feedback, and we hope that you'll give us another chance and consider staying with us again. Sincerely, Hotel Management
Stiff back Great staff, but the bed was like a board. Area was great to go to any of the major parks. Room needs major updating.
Business response:
Michael, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked our outstanding service and the comfort of our beds. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Smells, different sort of smells came from differnt places of the room. Not all bad, but lots of smells, kitchen like coffee, bathroom like old pipes or coper....water also had some smell
Business response:
Thank you so much posting a review of your stay. We apologize for the odor problems in your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Bed was amazingly uncomfortable. Room was clean and staff super friendly. Grab and go breakfast was limited, but coffee was good and hot.
Business response:
Michelle, thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and your spotless room. We value your feedback with regard to our facilities and will use it as a training tool to improve moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Rochelle, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
It was OK. But If you don't like dog don't go there.
Business response:
Thanks for being our guest. We are glad to read you had an overall pleasant visit and liked some aspects of our hotel. Having said that, we are sorry for the inconvenience you had while here. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Convenient, not comfortable. No towels were provided, noisy... just not the most pleasant stay.
Business response:
Thank you for taking the time to tell us about your visit! We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the perfect stay you deserve. Sincerely, Hotel Management
Staff was exceptional, facility is getting older and the room was not that clean, bed was however.
Business response:
Cyndy, thank you for staying at Extended Stay America. Although you were impressed with our excellent service, we are sorry for not meeting some of your expectations with our facilities and regret the cleanliness issue you experienced. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 4.3 star rating with 1,647 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.