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Extended Stay America Select Suites - Pensacola - Fort Walton Beach
- Hotels
- Fort Walton Beach, FL
About this business
Location details
915 Harrelson Drive, Fort Walton Beach, FL, 32547, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not Again The bed didn't feel right and it keeps moving (Totally Suck) & the AC didn't do anything!!!! I left the same night I got the room, 70 dollars down the drain smh!!!
No ice machine, no breakfast, double bed?? Did not accept my credit card as I was from Australia, did not have that as a location on the electronic booking, staff member at reception tried her hardest to sort the problem.
Business response:
Thank you for taking the time to provide us with feedback on your stay. I'm so sorry that it was unsatisfying. We will use your comments to help us always be improving.
Business response:
We are so sorry you were not pleased with your stay. Thank you for rating our hotel.
Dog barking constantly and loud people! Got no sleep!
Business response:
Thank you for taking the time to provide us with feedback on your stay. There’s almost nothing worse than losing a good night’s sleep and we are so sorry to hear that and that you did not come away with a good impression of our hotel. We wish you only the best in your future travels.
There is no utensils, cups, pots or pans to use in this kitchenette. No ice machine. No coffee! No toaster. No oven. No coffee machine. WiFi does not allow streaming unless you pay to upgrade your service. No lobby. Hot. No carpet in room. No regular housekeeping. Only every 2 weeks. I had to sweep my own room. I didn’t get fresh sheets. If I wanted fresh towels I had to exchange mine. I would never recommend this to anyone wanting to vacation
Business response:
We are sorry you were so unhappy with your stay here at our Hotel. Our Website is very, very clear on what is offered in the room as well as the services provided as an extended stay property. It is also why we have a price much, much lower than most Hotel's in a 20 mile radius.
Stinky room Room had a horrible smell. I used room spray to no avail. Occupants of the room above me were noisy. Seemed to be constantly moving furniture. Till well after midnight. And started again at 4:30 am.
Business response:
I'm so sorry that you encountered some disturbing noise and odors. This is not a first impression we intended to make and we apologize for the unpleasantness. Thank you for sharing your feedback.
I did not like this place!! I arrived tired after hours!!! And the people would not answer the phone to check in
Business response:
Sorry to hear about this, I would love to hear from you so I can trace the info back to find out what shift was on that evening that did not answer the phone when you arrived. Please call Hotel directly and ask for General Manager - Dwayne
Business response:
We are sorry to see a low rating and hope you'll consider staying again for a better experience with us.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Fort Walton Beach
How is Extended Stay America Select Suites - Pensacola - Fort Walton Beach rated?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach has a 3.3 star rating with 1,439 reviews.
When is Extended Stay America Select Suites - Pensacola - Fort Walton Beach open?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach is open now. It will close tomorrow at 12:00 a.m.