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Extended Stay America Select Suites - Pensacola - Fort Walton Beach
- Hotels
- Fort Walton Beach, FL
About this business
Location details
915 Harrelson Drive, Fort Walton Beach, FL, 32547, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible experience! You have to pay for EVERYTHING! We stayed for 7 nights 2 adults 2 children and we were provide 2 towels. 2 TOWELS for 4 people for 7 nights snd if we needed more we had to pay or if we needed to wash them we had to pay. Also no iron, hairdryer or coffeemaker and a kitchen with nothing to cook with, but you had the option to "rent" them.
Business response:
We're sorry you were not expecting our limited amenities and were disappointed because of this. Guests can customize their experience by adding services that want to enjoy a budget-friendly stay tailored to their particular desires. We would welcome you back if you’re ever looking for what we have to offer.
Located in the run down district.. AKA Ghetto... We booked and paid for our room through Expedia. Upon arrival at 10:30 pm we found that the lobby closed at 8:00pm. My wife and kids stood in the dark spooky parking lot of a storage unit place account the hotel didn’t have adequate parking. There were 4 other people standing outside the hotel trying to figure out how to get their rooms. Eventually I found a phone hanging on the wall and a note they said “dial 500 and wait” so I complied. I heard a phone ringing thru the windo... read more
My air didn’t worked the seven nights I stayed Management was not friendly at all and operates as a teenager and not grown professional man. I will not be staying at the WoodSprings in Fort Walton, FL while that unprofessional manager is there. He really need a course of people skills and effective communication and how to manage effectively. I was so disappointed with having experience with a GM of a Hilton hotel. Plus this unprofessional male white manager was disrespectful to my mom over the phone!!! Please learn some typ... read more
Business response:
Oh no – we’re so disappointed to see a 2-star rating. We hope you’ll stay with us again for a better experience.
Nothing i like about this place. This place smell bad and it not clean. I have some bedbugs bite too.
Business response:
This is horrible and not at all typical of our accommodations. Thank you for alerting us!
We arrive really late at the hotel and the front side of the hotel has five guys drinking and playing dominos and scaring us down the back side of the hotel has a group of people drinking in the back of their truck . I had to call for someone to check in to the hotel and the worker was one of the people partying in the back of the hotel. Very strange, unprofessional and uncomfortable. We checked out the next morning
Business response:
That is a very strange and unusual situation. I'm so sorry you got this impression of one of our staff and we will be looking into the situation further.
Upon arrival I was greeted and a window with a slide down lock. It felt like I was in a prison and it made it seem like the area was dangerous.
Business response:
Thank you for this feedback. Your experience is not the way we intended to welcome you and we are so sorry for the less-than-ideal check-in you experienced. We hope you were able to enjoy our accommodations and a pleasant stay after this challenging start.
Business response:
I'm so sorry you did not enjoy an overall wonderful stay with us. Thank you for letting us know.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Fort Walton Beach
How is Extended Stay America Select Suites - Pensacola - Fort Walton Beach rated?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach has a 3.3 star rating with 1,439 reviews.
When is Extended Stay America Select Suites - Pensacola - Fort Walton Beach open?
Extended Stay America Select Suites - Pensacola - Fort Walton Beach is open now. It will close tomorrow at 12:00 a.m.