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Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended stay only This would be a good place for someone on an extended stay, where they would buy what they needed. The room had toilet paper and soap, nothing else. There was no room cleaning, and if clean sheets were desired we could exchange our dirty sheets / towels for clean, but we made the bed. The room was clean and had a good kitchen, but without plates, pots, etc. we couldn't use it.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Nope Left a day early just to be comfortable
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
THIS IS NOT A REGULAR HOTEL!! BAAADDD! You pay the same price as a regular hotel but everything COST extra. No pans to cook with(kitchen was empty...no plates, cups, pans But there was a stove top)No wife, cost $3-4 a day. They put people in smoking rooms and tell you there are no others available after we called and requested NO SMOKING but they run your card up front and there are no refunds. Toilet paper, have to go to office to get it. It was just awful. Had to call office every night to call people above us to ask them ... read more
Business response:
We apologize for the negative experience during your stay. We are an extended stay hotel so we do not provide all the amenities other hotels offer. We apologize for any inconveniences this may have caused you. We wish you the best.
Budget Best thing about place is that it is a room. Has a kitchenette for extended stay, yes. Bed was extremely uncomfortable. Bare bones room. Has to list replacement price for everything in room as though people who stay there damage and/or take things. Really?
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
horrible they no respect my reservation they did not respect my reservation after driving 9 hours give to me a room with 1 bed after they bring a mattress for my childs never back this brand of hotel
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Total waste of time Reservation was canceled as a no show for late check in. Was told to call Expedia to rebook. Refused to honor room rate. There was no mention of a set time for check in. Canceled the entire stay and refused payment for even the first night. Will never go back and I wouldn't recommend.
Low cost to owners, high price to customers. Clean Usually long lines/waits for the front desk. Very professional and courteous staff (Tim is great). Charged more for 4 nights than the weekly rate, so check the price for weekly if you stay 3 or more nights. Must PAY extra for Internet. Must PAY to change towels. No maid service. Not a single pan, plate, cup, glass, fork included - must PAY extra for. Cheap vinyl mini blinds assure a brightly lit room starting at dawn. No T-Mobile or ATT cell service inside - must stand in pa... read more
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Business response:
Thank you for taking time out of your day to share your experience with us. We apologize for the inconveniences you experienced during your stay. We hope you will reconsider staying with us in the future.
Bad staff The staff at the desk was rude and disrespectful they kick me and my wife and kids out because they said we had one to many kids they keep our money and we had to sleep in the van for the night they kicked us out at 10pm Friday night it sad u make kids sleep in a van for the night thanks for nothing and they kept our money
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 3.2 star rating with 2,019 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.