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12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible bad pillows lied about bed size and very. Horrible bed to small...not enough towels...pillows were nothing but a flat cushion key kept locking us out...just miserable...the bed size was the worst...we ask for room with bigger bed.we were denied wont ever come there again when coming to florida....period!!!!
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Buyer BEWARE!!! Well to say the least when you are offered to purchase drugs from more than one of the tenants of this hotel it was not a good stay. On a good note there was live entertainment every night including a fight in the rear parking lot. The rooms stuck of some ungodly stench, drug use and partying was wide open and no one seemed to care that worked there. After a few nights of a month long stay we checked out and moved on to another hotel. I would not recommend this hotel to anyone...
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Would not recommend. Hotel looked like a crack house. Smelled like marijuana in the hall. Manager came to our room about a noise complaint when we hadn't been awake for 3 minutes and neither of us had spoken a word since before we went to sleep. Very rude.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
No amenities, not even coffee in the room or lobby
Business response:
I am very sorry we couldn't accommodate your needs. Thank you for taking the time to leave us a review, we really appreciate it!
Don't recommend if you are a non smoker I requested a nonsmoking room. The first room I went in had an awful smoke smell and even an ashtray. The front desk clerk was very nice and helpful and switched me to another room. She said they were converting the smoking rooms to nonsmoking. Sorry, a nonsmoking wouldn't have an ashtray. The second room smelled of smoke but did not have an ashtray. I did not want to go through the long process of changing rooms again so I stayed. Luckily I had air freshener in my car and sprayed and ... read more
Business response:
The WoodSpring Suites team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
There are lots of better options This place is geared towards people who need an extended stay, but you sacrifice comfort to stay here. It's a 10 minute drive from the highway, and the place is pleasant on the outside with decent parking. I stayed in a non-smoking room with a double bed. The room comes with a desk and TV, a full-sized fridge, lots of cabinet space for your kitchen needs and 4 electric burners, but there were no pots/pans/utensils. The room was totally lacking in comfort. The walls are stark white, and ther... read more
Bare bones room. Wi-Fi did not work for whole 3 day stay. Live roach in room. Advertising was misleading. No utensils or dishes, or pots to use with stove top. No maid service. Beds not very comfortable. Limited front desk service.
Did not stay here. Everything you needed for kitchen had an extra charge. Stayed at mainstay instead. Add up the extra charges and it's about the same or cheaper.
Extended Stay America Select Suites - Pensacola - Northeast has a 3.2 star rating with 2,019 reviews.
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.