Extended Stay America Select Suites - Pensacola - Northeast

Anonymous 

on Expedia

8 years ago

Don't recommend if you are a non smoker I requested a nonsmoking room. The first room I went in had an awful smoke smell and even an ashtray. The front desk clerk was very nice and helpful and switched me to another room. She said they were converting the smoking rooms to nonsmoking. Sorry, a nonsmoking wouldn't have an ashtray. The second room smelled of smoke but did not have an ashtray. I did not want to go through the long process of changing rooms again so I stayed. Luckily I had air freshener in my car and sprayed and ... read more

Anonymous 

on Expedia

8 years ago

There are lots of better options This place is geared towards people who need an extended stay, but you sacrifice comfort to stay here. It's a 10 minute drive from the highway, and the place is pleasant on the outside with decent parking. I stayed in a non-smoking room with a double bed. The room comes with a desk and TV, a full-sized fridge, lots of cabinet space for your kitchen needs and 4 electric burners, but there were no pots/pans/utensils. The room was totally lacking in comfort. The walls are stark white, and ther... read more

Karren 

on Expedia

9 years ago

Bare bones room. Wi-Fi did not work for whole 3 day stay. Live roach in room. Advertising was misleading. No utensils or dishes, or pots to use with stove top. No maid service. Beds not very comfortable. Limited front desk service. 

Ryan 

on Expedia

9 years ago

Did not stay here. Everything you needed for kitchen had an extra charge. Stayed at mainstay instead. Add up the extra charges and it's about the same or cheaper. 

Anonymous 

on Expedia

9 years ago

Do not go there, there is cheaper and better It could have been what I paid for, a regular room in a regular hotel. Instead I discovered a bunch of hidden fees starting from the wifi. NO WIFI or for an extra cost of $20!! No breakfast, no silverware in the kitchen . . . I would not recommend there is cheaper and BETTER!! ps: Staff was great 

Anonymous 

on Expedia

9 years ago

Hotel didn't offer the amenities listed. They stated we could purchase them from them, but not offere 

Anonymous 

on Expedia

9 years ago

Bad service!!!! This hotel was terrible. When we got there they told us they were overbooked. That they would have to put us in separate rooms. Mind you this was after a eight hour drive. I will not be using this hotel again.