Extended Stay America Select Suites - Pensacola - Northeast

Anonymous 

on Expedia

8 years ago

Horrible! DO NOT STAY HERE!! 

Jerry 

on Expedia

9 years ago

Not my cup of tea Booked a non-smoking room. when I arrived none where available. Suffered through a night of chain smokers on the floor because a non-smoking room would open the next. Woke up and checked and was told nothing would be available. The manager and staff were nice but the room was unbearable 

Roxanne 

on Expedia

9 years ago

You might not get the room you booked... Upon arriving, we were told the room we reserved was not available. The only thing left was smoking or a double with sleeper sofa. (4 adults) At 9pm we chose the double with sleeper sofa. The lady at the desk told us that we should have been notified and we would be uncomfortable.We was , considering the sofa bed had a twin mattress in it . Terrible! Due to college graduations in the area( my daughter being one) everything was booked. The hotel told us it was expedias fault. I contact... read more

mad 

on Expedia

9 years ago

Unsanitary My friend got ringworm from the sheets of the hotel. 

Anonymous 

on Expedia

9 years ago

I will never book here again... Beds are very hard and uncomfortable. No service for towels or any other service. Just horrible! 

Nathalia 

on Expedia

9 years ago

Elevator smelt like pure smoke, the room kinda stunk and ac in the room barely worked so it was very hot and muggy. Covers were stained. 

Shadrian 

on Expedia

9 years ago

Not good Not a great experience: 1. They don't have someone on site 24/7, so if you need something after hours you're out of luck 2. Had to call the after hours line FIVE times in order for them to answer. 3. Bathroom floor and carpet were sticky 4. Didn't have standard amenities: Two pairs of rag/towel sets (they only had one), soap, disposable cups, ice bucket, etc. 

Cindy 

on Expedia

9 years ago

Came home with bed bugs. The room was ok except for the fact we can home with be bugs. Contacted them and they were going to get back to me. They never did. I also didn't like the idea that the lobby window was always closed and the only way to contact hotel was to call them. If you needed a key to get in they would slide it under the window. Felt very distant from the staff. 

Judy 

on Expedia

9 years ago

Terrible first impression The beds are total springs, are hills and valleys. Great hotel for smokers but not for the non-smoking population. Thin walls were we got to experience a prostitute pleasuring her customer and get upset when he did not pay her what she felt he owed her.