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Extended Stay America Select Suites - Pensacola - Northwest
- Hotels
- Pensacola, FL
About this business
Location details
2310 W. Detroit Blvd., Pensacola, FL, 32534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so happy to see that you enjoyed your time with us, Willie! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Business response:
Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again to see our improvements.
Todo estuvo bien lo unico malo que tardo mucho en atendernos
Business response:
Thank you for the thoughtful review, Jacqueline. We're so glad to hear from you and hope you had an overall pleasant stay. We will indeed take care of those issues you mentioned. Thanks again.
Business response:
Thank you for reviewing your stay with us, Stephany. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
Business response:
Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
Business response:
We are so happy to see that you enjoyed such an amazing stay with us! We hope to see you again soon the next time you are in the area!
The room was really clean and organized. Some sweeping under the bed would have been good, but other than that, no problems.
Business response:
We are glad to know your overall stay was a great one, Jillian. We apologize for the cleanliness issues during your stay and thank you for letting us know. We appreciate you and hope you give us another opportunity to host you and show you a much better experience.
Tried to check in a couple of hours early due to Hurricane Sally. Was told could not because they were not ready. Staff appeared to be standing around and they did not seem to recognize the urgency of getting people checked in. Entrance was a mess with trash stacked by the door. Inside lobby/desk was dirty. Decided not to return even though I knew I would be charged for that night.
Business response:
Thank you for your feedback, Adrienne. Please accept our sincerest apologies for the issues that you experienced with the overall customer service and cleanliness during your stay. We are so sorry for the inconvenience that this caused and can assure you that we will address your concerns with the team at the property to ensure that we improve in this area for all our future guests. We do hope that all your future travels are wonderful ones.
It smelled so terrible through the entire place. The evening staff was rude and always on their phone.
Business response:
Please accept our sincerest apologies for the issues that you experienced with unpleasant odors and customer service. We can assure you that we work hard to address these matters as soon as we are made aware and we are so sorry that this did not happen for you during your time with us. We will make sure that our housekeeping and front desk team are upholding the standards that we set to ensure a great experience for all our guests. We do wish you all the best in your future travels
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northwest
How is Extended Stay America Select Suites - Pensacola - Northwest rated?
Extended Stay America Select Suites - Pensacola - Northwest has a 3 star rating with 1,670 reviews.
When is Extended Stay America Select Suites - Pensacola - Northwest open?
Extended Stay America Select Suites - Pensacola - Northwest is open now. It will close tomorrow at 12:00 a.m.